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- Tasks: Provide technical support and service for diagnostic products at customer sites.
- Company: Beckman Coulter Diagnostics, part of Danaher Corporation, a leader in science and technology.
- Benefits: Supportive culture, career development, and the chance to make a real impact.
- Why this job: Join a dynamic team focused on improving patient lives with innovative diagnostic tools.
- Qualifications: Bachelor’s degree in Engineering or relevant technical diploma; good communication skills required.
- Other info: Opportunity for travel and working in a globally diverse team.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. We are currently looking for a Field Service Engineer for the London area of the UK, who will conduct service, repair and/or installation of products or IT solutions at customer sites, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines the most cost‑effective solution. Escalates complex issues to a higher level of technical support or the quality reporting system. May develop new customer service/product agreements. Responds to customer support calls within an assigned territory.
The role requires critical thinking, analysis, decision‑making, problem‑solving and implementation of solutions. They will communicate and listen honestly and create empathy with the customer, colleagues and collaborators.
Key Responsibilities- Provide technical customer support and on‑site assistance to our customers.
- Escalate complex issues to a higher level of technical support.
- Respond to customer support calls within an assigned territory.
- Bachelor’s degree in Engineering is preferable or a Biotechnology Technical/Electronic Secondary School Diploma; proficient English is mandatory.
- Open to travel; driving licence is mandatory.
- Good communication and interpersonal skills.
- Able to work autonomously while being a team player.
- Experience with Salesforce will be beneficial.
You will be part of a dynamic team with a high focus on delivering results and continuous improvement, while also enjoying teamwork and having fun. You will work in a leading global company that values your strengths and helps you develop the best possible version of yourself.
Beckman Coulter is part of Danaher Corporation, a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world‑class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage.
Join our winning team today. Together, we’ll accelerate the real‑life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
Beckman Coulter - Diagnostics - Service - Field - Engineering in Amersham employer: Beckman Coulter Diagnostics
Contact Detail:
Beckman Coulter Diagnostics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beckman Coulter - Diagnostics - Service - Field - Engineering in Amersham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Beckman Coulter on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to field service engineering. We should also be ready to discuss how our skills align with their mission of improving patient lives through diagnostics.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you diagnosed issues and implemented solutions. This will demonstrate that we can handle the challenges of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Beckman Coulter - Diagnostics - Service - Field - Engineering in Amersham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Field Service Engineer role. Highlight any relevant engineering qualifications, technical support experience, and problem-solving skills that show you can tackle the challenges we face at Beckman Coulter.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for diagnostics and how your background makes you a great fit for our team. Don’t forget to mention why you want to work with us and how you can contribute to our mission of improving patient lives.
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of how you've effectively communicated complex information in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and our company culture. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Beckman Coulter Diagnostics
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to diagnostics and engineering. Be prepared to discuss specific tools, technologies, and methodologies you’ve used in the past. This will show that you’re not just familiar with the basics but can also dive deep into the specifics.
✨Showcase Your Problem-Solving Skills
Be ready to share examples of how you've tackled complex issues in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your critical thinking and decision-making abilities, which are crucial for a Field Service Engineer.
✨Communicate Clearly and Effectively
Since the role involves customer interaction, practice articulating your thoughts clearly. Think about how you can convey technical information in a way that’s easy for non-technical customers to understand. Good communication can set you apart from other candidates.
✨Emphasise Teamwork and Autonomy
While you’ll need to work independently, it’s important to highlight your ability to collaborate with others. Share experiences where you’ve successfully worked as part of a team, as well as instances where you’ve taken initiative on your own. This balance is key for success in this role.