At a Glance
- Tasks: Lead a friendly IT team and support schools with human-centred tech solutions.
- Company: Beckfoot Trust, a diverse and inclusive organisation focused on education.
- Benefits: Professional development, supportive culture, and a strong sense of purpose.
- Other info: Join a collaborative team where everyone feels they belong.
- Why this job: Make a real difference in education by empowering teachers and students with reliable IT.
- Qualifications: Solid IT background and strong communication skills.
The predicted salary is between 35000 - 45000 € per year.
At Beckfoot Trust, we believe great IT support changes lives, because when technology works well, teachers can teach, students can learn, and schools can thrive. We're looking for an IT Service Team Leader who enjoys working with people, not just systems.
We're looking for someone who:
- Enjoys helping others solve problems
- Feels proud when their team succeeds
- Has a solid IT background
- Wants their work to genuinely matter
This isn't a behind the scenes IT job. You'll be leading and supporting our friendly IT team, working closely with colleagues across schools and central services, ensuring staff and students feel confident, supported and listened to, and creating calm, reliable, human-centered IT services. You'll still use your IT knowledge, but your ability to communicate, listen, guide and lead will be just as important.
Beckfoot Trust is a diverse, inclusive, people-centered organisation, bringing together 10 schools across primary, secondary and special settings.
What our colleagues value most:
- A strong sense of purpose — everything we do supports children and communities
- A collaborative, collegiate culture where relationships matter
- Clear roles, trust, and psychological safety
- Professional development, training, and support from senior leaders
- A medium-sized Trust where everyone knows they belong
You’ll be part of a Central Team that works closely with schools — supporting the frontline where impact matters most.
Service Team Lead employer: Beckfoot Trust
At Beckfoot Trust, we pride ourselves on being a people-centered organisation that values collaboration and inclusivity. As a Service Team Lead, you'll not only leverage your IT expertise but also foster a supportive environment where your team can thrive, ensuring that our schools are equipped with reliable technology that enhances learning. With a strong commitment to professional development and a culture that prioritises relationships, Beckfoot Trust offers a meaningful workplace where your contributions truly make a difference in the lives of students and communities.
StudySmarter Expert Advice🤫
We think this is how you could land Service Team Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Beckfoot Trust on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your people skills! During interviews, share stories that highlight how you've helped others solve problems. Remember, they want someone who can lead and support the team, not just fix tech issues.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you’ve had to guide a team through challenges. This will show them you’re not just about IT knowledge but also about creating a supportive environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Beckfoot Trust community.
We think you need these skills to ace Service Team Lead
Some tips for your application 🫡
Show Your Passion for IT Support:When writing your application, let us see your enthusiasm for helping others with technology. Share specific examples of how you've made a difference in previous roles, especially in supporting teams or individuals.
Highlight Your Leadership Skills:As a Service Team Lead, your ability to guide and support your team is crucial. Make sure to include experiences where you've successfully led a team or project, showcasing your communication and problem-solving skills.
Emphasise Collaboration:We value a collaborative culture, so mention any experiences where you've worked closely with colleagues or other departments. This shows that you understand the importance of teamwork in delivering great IT services.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Beckfoot Trust.
How to prepare for a job interview at Beckfoot Trust
✨Show Your People Skills
As a Service Team Lead, your ability to connect with people is crucial. Prepare examples of how you've helped others solve problems in the past. Think about times when you’ve led a team or supported colleagues, and be ready to share those stories.
✨Demonstrate Your IT Knowledge
While this role is about leading people, your IT background is still important. Brush up on relevant technologies and be prepared to discuss how you can apply your technical skills to improve the IT services at Beckfoot Trust.
✨Emphasise Collaboration
Beckfoot Trust values a collaborative culture, so highlight your experience working in teams. Discuss how you’ve fostered relationships and built trust within your previous roles, and how you plan to do the same in this position.
✨Align with Their Values
Research Beckfoot Trust’s mission and values, and think about how your personal values align with theirs. Be ready to express why you want to work for an organisation that supports children and communities, and how you can contribute to their purpose.
