At a Glance
- Tasks: Provide advanced IT support and resolve incidents for enterprise clients.
- Company: Bechtle, a leading tech company with a focus on customer service.
- Benefits: Hybrid working model, incentives, and ongoing professional development.
- Other info: Opportunity for on-site visits and collaboration with various teams.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: Experience in 3rd line support and strong customer service skills.
The predicted salary is between 31500 - 38500 £ per year.
Bechtle is seeking a 3rd Line Service Desk Engineer in Northampton to deliver advanced technical support for enterprise clients.
You will log, track and resolve incidents with timely updates, working closely with 1st and 2nd line teams and field engineers.
The role emphasises customer service, documentation, and escalation procedures, with on-site visits as required.
A hybrid working model applies, with benefits including incentives and ongoing professional development.
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Senior 3rd Line IT Support Engineer – Hybrid in Northampton employer: Bechtle
Bechtle is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture where collaboration and innovation thrive. With the flexibility of remote work and access to top-tier technology, employees can excel in their roles while enjoying generous annual leave and comprehensive health benefits. The company's commitment to professional development through training and mentorship ensures that every team member has the opportunity to advance their career in the rapidly evolving field of Microsoft Modern Workplace solutions.
