MSP Service Delivery Manager – Customer Outcomes in Northampton

MSP Service Delivery Manager – Customer Outcomes in Northampton

Northampton Full-Time 45000 - 55000 Β£ / year (est.) No working from home possible
Bechtle

At a Glance

  • Tasks: Manage service delivery and ensure top-notch customer satisfaction for our clients.
  • Company: Join Bechtle, a leader in managed services with a focus on innovation.
  • Benefits: Enjoy a competitive salary, hybrid work, and fantastic health perks.
  • Other info: Be part of a dynamic team with great career growth opportunities.
  • Why this job: Make a real difference by enhancing customer experiences and driving service excellence.
  • Qualifications: Proven MSP experience and strong ITIL knowledge are essential.

The predicted salary is between 45000 - 55000 Β£ per year.

Bechtle is seeking a Service Delivery Manager in Northampton. The role focuses on accountable service delivery, ensuring high performance and customer satisfaction for managed service clients.

Key responsibilities include:

  • Building customer relationships
  • Driving service performance
  • Leading reviews

Candidates should have proven MSP experience and strong ITIL knowledge. The position offers a hybrid working format, competitive salary, and extensive benefits, including annual leave and health care perks.

MSP Service Delivery Manager – Customer Outcomes in Northampton employer: Bechtle

Bechtle is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid working model that promotes work-life balance. With a strong focus on customer satisfaction and service excellence, employees are encouraged to build meaningful relationships and drive impactful results, all while enjoying competitive salaries and comprehensive benefits, including generous annual leave and healthcare perks. Join us in Northampton to be part of a dynamic team that values innovation and collaboration.

Bechtle

Contact Details:

Bechtle Recruitment Team

We think you need these skills to ace MSP Service Delivery Manager – Customer Outcomes in Northampton

Service Delivery Management
Customer Relationship Management
Performance Management
ITIL Knowledge
Managed Service Provider (MSP) Experience
Leadership Skills
Review Facilitation