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- Tasks: Lead a dynamic service desk team and tackle technical challenges.
- Company: Leading IT services company with a focus on collaboration.
- Benefits: Competitive salary, hybrid work options, and growth-focused culture.
- Why this job: Join a vibrant team and enhance your skills in Networking and Cloud tech.
- Qualifications: Self-motivated with strong technical expertise in Networking and Cloud.
- Other info: Great opportunity for professional development in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading IT services company in Northampton is seeking a 3rd Line Team Leader to manage their service desk team. The role includes overseeing team performance, handling escalations, and training staff. Ideal candidates will be self-motivated with strong technical skills, particularly in Networking and Cloud technologies. The position offers a competitive salary, hybrid working opportunities, and a culture that emphasizes collaboration and professional growth.
Responsibilities
- Oversee team performance
- Handle escalations
- Train staff
Qualifications
- Self-motivated with strong technical skills
- Strong knowledge in Networking and Cloud technologies
Benefits
- Competitive salary
- Hybrid working opportunities
- A culture that emphasizes collaboration and professional growth
3rd Line Service Desk Lead — Hybrid in Northampton employer: Bechtle
Contact Detail:
Bechtle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Service Desk Lead — Hybrid in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who work in service desk roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since this role focuses on Networking and Cloud technologies, make sure you can confidently discuss your experience and knowledge in these areas.
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've successfully managed teams or handled escalations in the past. This will demonstrate that you're the right fit for leading the service desk team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace 3rd Line Service Desk Lead — Hybrid in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing service desk teams and your technical skills in Networking and Cloud technologies. We want to see how you can bring your unique strengths to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the 3rd Line Service Desk Lead role. Share specific examples of how you've handled escalations or trained staff in the past.
Showcase Your Self-Motivation: We love self-motivated candidates! In your application, give us a glimpse of how you take initiative in your work. Whether it's leading a project or learning new technologies, let us know how you drive your own success.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Bechtle
✨Know Your Tech Inside Out
Make sure you brush up on your Networking and Cloud technologies. Be ready to discuss specific tools and platforms you've worked with, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Leadership Skills
As a 3rd Line Team Leader, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples of how you've successfully led teams in the past, handled escalations, and trained staff.
✨Emphasise Collaboration
This role values a collaborative culture, so be prepared to talk about how you work with others. Share experiences where teamwork led to successful outcomes, and highlight your communication skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company’s culture and growth opportunities. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
