Bechtle is seeking a Service Delivery Manager in the United Kingdom to own end-to-end service delivery across key managed service clients. You will drive service performance, SLAs, and continual improvements while acting as the trusted partner for customers.
You will lead service reviews, manage risks and escalations, and work cross-functionally with technical, commercial and leadership teams to translate data into actionable insights. Hybrid working options apply after probation.
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MSP Service Delivery Lead: Own Outcomes & Customer Value employer: Bechtle
Bechtle is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture where collaboration and innovation thrive. With the flexibility of remote work and access to top-tier technology, employees can excel in their roles while enjoying generous annual leave and comprehensive health benefits. The company's commitment to professional development through training and mentorship ensures that every team member has the opportunity to advance their career in the rapidly evolving field of Microsoft Modern Workplace solutions.
