Service Solutions Consultant in Chippenham

This is an exciting opportunity for a driven person to join and drive the strategic development and growth of our Professional & Managed Services business. You will work as a consultant, being a key member of the Bechtle Pre-Sales team. You will understand customer goals and challenges, consulting with them to introduce Managed/Professional Services, or expand upon their current adoption. The primary function of this role is to be a pre-sales link between our internal sales teams, service partners and service offerings. Bechtle will encourage and support you to develop the business in alignment with market changes/trends.

Bechtle UK offers a range of products within our Technology Pillars. Bechtle are looking for an individual that can understand these Pillars at a high level and, in collaboration with our Account Managers, enhance these Pillars with consultations around professional and managed services, offering true end-to-end solutions.

• Support Account in uncovering and solving customer business and technical challenges with professional and managed service solutions.
• Architect and create solution proposals for customers through discovery and assessments-led discussions, with support from our vendors/distributors/service partners.
• Active customer engagement, with a strong presence to lead consultative sessions and confidence in presenting/delivering a solution to customer stakeholders.
• Work closely with other members of the Service Pre-Sales team to support with technical scoping and solution building on discovered opportunities.
• Work closely with Bechtle UKI Bid Team to respond to customer tenders in facilitating local and international outsourcing requirements.
• Maintain a good understanding of the competitive landscape and complimentary solutions across our key vendor portfolio.
• Create and maintain relationships with customers, vendors and service partners.
• Build strong relationships with sales and key customer stakeholders through sales cycles.
• Support Bechtle in building new internal services capabilities through regular evaluation of customer demand and service partner use.

• Self-motivated with a positive attitude.
• Exposure to delivering service-based solutions to customers.
• Ambitious self-starter with a thirst for learning and knowledge.
• Able to work independently and collaboratively.
• Achievement orientated – enjoy a challenge and success.
• Excellent problem-solving skills.
• Regular visits to Bechtle UK&I offices.
• Ability to successfully build relationships with colleagues, customers and vendors.
• Strong organisational and administrative skills.

• Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months).
• Salary of £37,000 - £45,000 (£60,000 OTE).
• Location – We have offices located across the UK – London, Chippenham, Northampton & Manchester.
• Culture – Social events, Supportive, Fun, Hard working.
• Perks – Incentives (holidays, vouchers, lunches, spot prizes).
• Top of the range technology in office and for home working (laptops, screens, etc).
• Subsidised health care/medical benefits.
• Annual Leave – 25-30* days plus B. H’s + optional 2 weeks unpaid. *Increases with time spent.
• Progression Plan – training & mentor programme.

• 3+ years’ experience in a similar role (i.e. Consultative Sales/Pre-sales/Consultant/Engineer).
• Broad understanding of technology solutions in corporate environments.
• Exposure to selling or supporting with outsourcing requirements for end users.

Bechtle is one of Europe’s leading suppliers of IT hardware, software and services. Established in 1983, we utilise our European coverage to provide a common platform for procurement across 14 European countries. We provide comprehensive IT solutions ranging from consultation, procurement and delivery of hardware and software, project planning and implementation, system integration, maintenance, training and even the complete on-site operation of IT systems.