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- Tasks: Lead a dynamic Managed Service Team and ensure top-notch service delivery.
- Company: A leading IT services provider in the UK with a focus on innovation.
- Benefits: Competitive salary, hybrid working options, and opportunities for ongoing learning.
- Why this job: Join a forward-thinking team and make a real difference in IT service excellence.
- Qualifications: Strong IT skills and experience in Managed Service environments required.
- Other info: Ideal for those passionate about technology and team leadership.
The predicted salary is between 36000 - 60000 £ per year.
A leading IT services provider in the United Kingdom is seeking a Technical Manager to oversee the Managed Service Team. The role involves team management, resolving escalations, and ensuring service excellence. Ideal candidates should possess strong IT skills and experience in Managed Service environments. A commitment to ongoing learning and relevant certifications is preferred. This position supports hybrid working options and offers a competitive salary based on experience.
Technical Manager, MSP Service Desk Leader employer: Bechtle UK
Contact Detail:
Bechtle UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Manager, MSP Service Desk Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT services sector and let them know you're on the lookout for a Technical Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical skills and be ready to discuss your experience in Managed Service environments. We recommend practising common interview questions and scenarios related to team management and service excellence.
✨Tip Number 3
Show off your commitment to learning! Make sure to highlight any relevant certifications or ongoing training you've pursued. This will demonstrate your dedication to staying current in the fast-paced IT world, which is super important for a Technical Manager.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for the perfect role. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application more efficiently.
We think you need these skills to ace Technical Manager, MSP Service Desk Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Managed Service environments and showcases your IT skills. We want to see how your background aligns with the role of Technical Manager, so don’t hold back on relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about leading a Managed Service Team and how your commitment to ongoing learning makes you a great fit for us. Keep it engaging and personal!
Showcase Your Leadership Skills: As a Technical Manager, team management is key. In your application, highlight any previous leadership roles or experiences where you resolved escalations effectively. We love to see examples of how you’ve ensured service excellence!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Bechtle UK
✨Know Your Tech Inside Out
As a Technical Manager, you'll need to demonstrate your IT skills. Brush up on the latest technologies and trends in Managed Service environments. Be ready to discuss specific tools and platforms you've worked with, as well as how you've resolved technical challenges in the past.
✨Showcase Your Leadership Skills
This role involves team management, so be prepared to share examples of how you've successfully led teams. Think about times when you resolved escalations or improved service delivery. Highlight your approach to motivating and developing team members.
✨Emphasise Continuous Learning
The job description mentions a commitment to ongoing learning and relevant certifications. Make sure to talk about any recent courses or certifications you've completed. This shows you're proactive about staying current in the industry and dedicated to personal growth.
✨Prepare for Hybrid Working Questions
Since this position supports hybrid working, be ready to discuss how you manage remote teams effectively. Share strategies you've used to maintain communication and productivity, and how you ensure service excellence regardless of where your team is working from.
