Bechtle UK is seeking a 3rd Line Engineer to provide escalation-level support for Bechtle customers. You will act as a bridge between 1st/2nd line and field engineers, handling complex incidents, maintaining customer communication, and updating infrastructure documentation.
The role involves on-site support occasionally, with hybrid work arrangements and a focus on high service standards and cross-team collaboration.
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Senior 3rd Line Engineer - Hybrid, Growth & Training in Northampton employer: Bechtle UK
Bechtle UK is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Northampton. With a strong focus on employee growth, we provide ample opportunities for career progression within a hybrid working environment, allowing you to balance your professional and personal life while working with cutting-edge technologies like Microsoft, Citrix, and VMware.