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For Companies At a Glance
- Tasks: Resolve end user IT issues and support hardware/software setups.
- Company: Bechtle, a leading multinational tech company with a vibrant culture.
- Benefits: Competitive salary, modern workspace, social events, and health perks.
- Why this job: Join a fun team and work with the latest tech while solving real problems.
- Qualifications: 6-12 months experience in IT support and a passion for technology.
- Other info: Great career growth opportunities and a supportive team environment.
The predicted salary is between 20000 - 26000 £ per year.
Job Description
Junior IT Technician
Bechtle is a multinational technology company with a business model combining information technology services with the direct sale of hardware and software IT products, as well as the operation and maintenance of IT infrastructure for industrial customers and public-sector clients.
As an IT Technician you will be responsible for daily resolution of end user support requests and setup, repair, and troubleshooting of end user computing systems and peripherals. You will regularly be required to research and troubleshoot software and hardware issues including network connectivity.
Job Role
- Directly resolve end user hardware and software issues
- Communicate with users from acceptance to completion of tasks
- Reach out to senior IT staff for guidance on higher level issue
- Setup and configure new systems
- Create and maintain company PC images
- Troubleshoot and repair software and hardware issues
- Install software
- Keep operating systems, software, and drivers updated
- Inventory new systems and manage excess systems and peripherals
- Manage equipment in customer immersion room
- Keep users appraised of status of system repairs
- Advise manager and senior IT staff of end user policy violations
- Offer suggestions to reduce recurring issues or improving end users computing experience
- Supporting PCs, in an Active Directory environment
- Researching and troubleshooting software and hardware issues
- Network connectivity troubleshooting
- Resolving malware/antivirus infections
Job Requirements
- Ideally 6-12 months experience in a similar role
- Demonstrable passion for technology
- Forward thinking and a problem solver.
- Ability to juggle tasks and prioritize correctly.
- Keep up to date with new technologies.
- Approachable and able to work as part of the wider team.
- Ability to work as part of a team and display teamwork.
What we offer
- Salary – £25,000 – £29,000
- Location – close to the M4 with a modern, up to date living space and ample parking
- Culture – Social events, Supportive, Fun, Hard working
- Perks – Incentives (holidays, vouchers, lunches, spot prizes)
- Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc)
- Subsidised health care/medical benefits
- Annual Leave – 25-30* days plus B.H’s + optional 2 weeks unpaid. *Increases with time spent
Experience
- Proven track record in a similar role.
- Understanding of IT needs and requirements with a SME.
- 1-2 years’ experience in a similar role would be beneficial.
- Interest in IT, gaming, technical elements of IT
Reports to: Head of Internal IT
Junior IT Technician employer: Bechtle UK
Contact Detail:
Bechtle UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Technician
✨Tip Number 1
Network like a pro! Attend tech meetups or local IT events to connect with industry folks. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub account showcasing your projects and troubleshooting successes. This gives potential employers a taste of what you can do.
✨Tip Number 3
Don’t be shy about reaching out! If you see a job that excites you, apply through our website and follow up with a friendly email. A little persistence goes a long way!
✨Tip Number 4
Prepare for interviews by brushing up on common IT scenarios. Practice explaining how you’d troubleshoot specific issues, as this shows you’re ready to jump in and help right away.
We think you need these skills to ace Junior IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior IT Technician role. Highlight any relevant experience you have, especially in troubleshooting and supporting end-user systems. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for technology and problem-solving. Let us know why you're excited about joining our team at Bechtle and how you can contribute to our supportive culture.
Show Off Your Tech Skills: In your application, don’t forget to mention any specific software or hardware you’ve worked with. If you've tackled network connectivity issues or resolved malware infections, we want to hear about it! This will show us you're ready for the challenges ahead.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and keep track of all the amazing candidates like you. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Bechtle UK
✨Know Your Tech Basics
Brush up on your knowledge of common hardware and software issues, especially those related to end user support. Be ready to discuss troubleshooting steps you've taken in the past, as this will show your practical experience and problem-solving skills.
✨Show Your Passion for Technology
Be prepared to talk about what excites you about technology and how you keep up with the latest trends. Mention any personal projects or interests that demonstrate your enthusiasm, as this can set you apart from other candidates.
✨Practice Communication Skills
Since you'll be communicating with users regularly, practice explaining technical concepts in simple terms. Role-play scenarios where you resolve issues, as this will help you convey your approachability and teamwork skills during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or specific technologies they use. This shows your genuine interest in the role and helps you assess if it's the right fit for you.