At a Glance
- Tasks: Assist customers with inquiries and resolve complaints in a fast-paced environment.
- Company: Join a dynamic team at a leading service centre in Mississauga.
- Benefits: Competitive hourly wage, group insurance, and life insurance.
- Other info: Permanent full-time position with opportunities for growth.
- Why this job: Be the friendly face that helps customers while developing your skills.
- Qualifications: 3-5 years of experience in customer service and strong communication skills.
The predicted salary is between 26 - 31 £ per hour.
Location: 1780 Bonhill Rd, Mississauga, ON L5T 1C8
Salary: $26.00 to $31.00 hourly (To be negotiated) / 42.5 hours per week
Terms of employment: Permanent employment, Full time
Secondary (high) school graduation certificate
Experience: 3 years to less than 5 years
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities:
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Maintain records and statistics
- Sell merchandise
- Answer clients' inquiries and provide information
Computer and technology knowledge:
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS PowerPoint
- MS Office
Transportation/travel information:
Public transportation is available
Work conditions and physical capabilities:
Fast-paced environment, Work under pressure
Personal suitability:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Organized
- Reliability
- Team player
- Ability to multitask
Disability benefits:
- Paramedical services coverage
- Group insurance benefits
- Life insurance
- Other benefits
- Parking available
Who can apply for this job?
You can apply if you are:
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
service adviser employer: bec equipment
At our Mississauga location, we pride ourselves on being an excellent employer that values our service advisers as key contributors to our success. With a supportive work culture that encourages teamwork and personal growth, we offer competitive hourly wages, comprehensive benefits including disability coverage and group insurance, and ample opportunities for professional development in a fast-paced environment. Join us to be part of a dynamic team where your skills are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land service adviser
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help us tailor our answers and show that we're genuinely interested in being a part of their team.
✨Tip Number 2
Practice makes perfect! We should rehearse common interview questions and even role-play with a friend. This will boost our confidence and help us articulate our experience as a service adviser clearly.
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and polished. A smart outfit can set the tone for a positive interview experience.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way in showing our appreciation and keeping us on their radar. Plus, it’s a great chance to reiterate our enthusiasm for the role!
We think you need these skills to ace service adviser
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the service adviser role. Highlight your relevant experience and skills that match the job description, like your ability to handle customer inquiries and complaints.
Showcase Your Skills:Don’t forget to mention your computer skills! We’re looking for someone who’s comfortable with MS Office and can navigate technology easily. Include specific examples of how you’ve used these tools in past roles.
Be Professional Yet Personable:When writing your application, strike a balance between professionalism and friendliness. We want to see your personality shine through while still keeping it appropriate for a customer-facing role.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at bec equipment
✨Know Your Stuff
Make sure you’re familiar with the services offered by the company. Brush up on common customer inquiries and complaints, as well as the types of billing arrangements they have. This will show that you’re proactive and genuinely interested in the role.
✨Show Off Your People Skills
As a service adviser, you'll be dealing with customers all day. Prepare examples of how you've successfully handled difficult situations or resolved complaints in the past. This will demonstrate your client focus and efficient interpersonal skills.
✨Get Tech-Savvy
Familiarise yourself with the software mentioned in the job description, like MS Excel and MS Outlook. If you can, practice using these tools before the interview. Being comfortable with technology will give you an edge and show that you can handle the fast-paced environment.
✨Be Organised and Punctual
Arrive on time and bring any necessary documents, like your resume and references. Being organised reflects your reliability and ability to multitask, which are key traits for this position. Plus, it sets a positive tone for the interview!
