At a Glance
- Tasks: Assist customers with inquiries, complaints, and billing while maintaining records.
- Company: Join a dynamic team in a fast-paced environment in Mississauga.
- Benefits: Competitive hourly wage, group insurance, life insurance, and parking available.
- Other info: Permanent full-time position with opportunities to grow your career.
- Why this job: Be the go-to person for customer support and make a difference every day.
- Qualifications: 3-5 years of experience in customer service and strong computer skills.
The predicted salary is between 54000 - 64400 £ per year.
Location: 1780 Bonhill Rd, Mississauga, ON L5T 1C8
Salary: $26.00 to $31.00 hourly (To be negotiated) / 42.5 hours per week
Terms of employment: Permanent employment, Full time
Secondary (high) school graduation certificate
Experience: 3 years to less than 5 years
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities:
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Maintain records and statistics
- Sell merchandise
- Answer clients' inquiries and provide information
Computer and technology knowledge:
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS PowerPoint
- MS Office
Transportation/travel information:
Public transportation is available
Work conditions and physical capabilities:
Fast-paced environment, Work under pressure
Personal suitability:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Organized
- Reliability
- Team player
- Ability to multitask
Disability benefits:
- Paramedical services coverage
- Group insurance benefits
- Life insurance
- Other benefits
- Parking available
Who can apply for this job?
You can apply if you are:
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Onsite Service Adviser & Billing Specialist employer: bec equipment
As an Onsite Service Adviser & Billing Specialist at our Mississauga location, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and professional growth. We offer competitive hourly wages, comprehensive benefits including disability coverage and group insurance, and ample opportunities for career advancement within our team-oriented culture. Join us to make a meaningful impact while enjoying the convenience of public transport access and a vibrant workplace atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite Service Adviser & Billing Specialist
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Make sure your outfit is professional and appropriate for the company's culture. First impressions matter, so looking sharp can give you an edge over other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role.
We think you need these skills to ace Onsite Service Adviser & Billing Specialist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience match the Onsite Service Adviser & Billing Specialist role. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since you'll be handling customer inquiries and complaints, it's crucial to demonstrate your communication prowess in your written application. Use clear and concise language to showcase your ability to convey information effectively.
Highlight Relevant Experience:With 3-5 years of experience required, make sure to emphasise your past roles that relate directly to this position. We love seeing how your background aligns with what we need at StudySmarter!
Apply Through Our Website:For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at bec equipment
✨Know Your Stuff
Make sure you’re familiar with the services offered by the company. Brush up on common customer inquiries and complaints, as well as the billing process. This will show that you’re prepared and genuinely interested in the role.
✨Showcase Your Skills
Highlight your experience with MS Office and other relevant technologies during the interview. Be ready to discuss how you've used these tools in past roles to improve efficiency or solve problems. This will demonstrate your capability to handle the job's demands.
✨Practice Makes Perfect
Rehearse answers to common interview questions, especially those related to customer service and conflict resolution. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making them clear and impactful.
✨Be Personable
Since this role requires strong interpersonal skills, be friendly and approachable during the interview. Show your ability to connect with others and convey your client-focused attitude. Remember, they want to see if you’ll fit into their team!
