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- Tasks: Assist customers with inquiries, complaints, and billing services in a fast-paced environment.
- Company: Join a dynamic team in Mississauga focused on customer service excellence.
- Benefits: Competitive hourly wage, group insurance, life insurance, and parking available.
- Other info: Permanent full-time position with opportunities for growth and development.
- Why this job: Make a difference by helping clients while developing your skills in a supportive team.
- Qualifications: 3-5 years of experience in customer service and strong computer skills required.
The predicted salary is between 26 - 31 £ per hour.
Location: 1780 Bonhill Rd, Mississauga, ON L5T 1C8
Salary: $26.00 to $31.00 hourly (To be negotiated) / 42.5 hours per week
Terms of employment: Permanent employment, Full time
Education: Secondary (high) school graduation certificate
Experience: 3 years to less than 5 years
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities:
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Maintain records and statistics
- Sell merchandise
- Answer clients' inquiries and provide information
Computer and technology knowledge:
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS PowerPoint
- MS Office
Transportation/travel information:
Public transportation is available.
Work conditions and physical capabilities:
Fast-paced environment, Work under pressure.
Personal suitability:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Organized
- Reliability
- Team player
- Ability to multitask
Disability benefits:
- Paramedical services coverage
- Group insurance benefits
- Life insurance
Other benefits:
Parking available.
Who can apply for this job?
You can apply if you are a permanent resident of Canada or a temporary resident of Canada with a valid work permit. Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until 2026-05-20
Onsite Service Adviser & Billing Specialist in Bishop Sutton employer: bec equipment
Contact Detail:
bec equipment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Service Adviser & Billing Specialist in Bishop Sutton
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Make sure your outfit is professional and appropriate for the company's culture. First impressions matter, so looking sharp can give you an edge over other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you on their radar. Plus, it’s a great chance to reiterate your interest in the role.
We think you need these skills to ace Onsite Service Adviser & Billing Specialist in Bishop Sutton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience and skills that match the Onsite Service Adviser & Billing Specialist role. We want to see how you can bring your unique flair to our team!
Showcase Your Customer Service Skills: Since this role involves addressing customer inquiries and complaints, be sure to include examples of your past experiences in customer service. We love seeing how you’ve made a difference for clients in previous jobs!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences shine through without any fluff!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Don’t miss out!
How to prepare for a job interview at bec equipment
✨Know Your Stuff
Make sure you’re familiar with the services offered by the company. Brush up on common customer inquiries and complaints, as well as the billing process. This will show that you’re proactive and genuinely interested in the role.
✨Showcase Your Skills
Highlight your experience with MS Office tools like Excel and Word during the interview. Be ready to discuss how you've used these skills in past roles, especially in a fast-paced environment. This will demonstrate your ability to handle the technical aspects of the job.
✨Be Customer-Centric
Prepare examples of how you’ve successfully handled customer complaints or inquiries in the past. Emphasise your client focus and interpersonal skills, as these are crucial for the Onsite Service Adviser role.
✨Stay Organised and Punctual
Arrive on time and come prepared with questions about the role and the company. Being organised reflects your reliability and shows that you value the opportunity. Plus, it sets a positive tone for the interview!