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For Companies At a Glance
- Tasks: Deliver top-notch customer service and manage orders efficiently.
- Company: Join a dynamic team focused on exceptional customer experiences.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be the voice of the customer and make a real difference.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Fast-paced environment with plenty of room for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly skilled professional to deliver exceptional customer service and maintain strong communication links with various departments.
Main Responsibilities:
- Manage 50% of existing and new business.
- Ensure timely completion of work for first-time orders.
- Maintain Navision by creating new tooling and inks, processing orders, raising artwork with suppliers, ordering ink swatches, handling date changes and order amendments specified by customers, managing aged stock, addressing relevant customer queries, adhering to ISO procedures, processing customer quality complaints.
ambassador of excellent customer service in Gosport employer: beBeeSustainability
Contact Detail:
beBeeSustainability Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ambassador of excellent customer service in Gosport
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We can’t stress enough how personal connections can open doors for you.
✨Tip Number 2
Prepare for interviews by researching the company and its customer service ethos. We want you to show that you’re not just a fit for the role, but that you genuinely care about delivering excellent customer experiences.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service scenarios. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace ambassador of excellent customer service in Gosport
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your experience in delivering top-notch customer service. We want to see how you've gone above and beyond for customers in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences shine through without any fluff.
Tailor Your Application: Make sure to customise your application to fit the role of Customer Experience Coordinator. Mention specific responsibilities from the job description that you’ve tackled before, like managing orders or handling customer queries.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at beBeeSustainability
✨Know Your Customer Service Inside Out
Make sure you understand the principles of excellent customer service. Brush up on common customer queries and complaints, and think about how you would handle them. This will show that you're not just familiar with the role but also passionate about delivering top-notch service.
✨Familiarise Yourself with Navision
Since managing orders and processing is a big part of the job, it’s crucial to have a basic understanding of Navision or similar systems. If you can, try to get some hands-on experience or watch tutorials online. This will help you speak confidently about your ability to manage orders efficiently.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult customer or managing multiple orders at once. Think of examples from your past experiences where you successfully navigated similar challenges, and be ready to share those stories.
✨Show Your Team Spirit
This role involves strong communication with various departments, so highlight your teamwork skills. Be prepared to discuss how you’ve collaborated with others in previous roles to achieve common goals. This will demonstrate that you can maintain those strong communication links they’re looking for.
