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- Tasks: Lead a team to collect rent and prevent arrears while ensuring customer satisfaction.
- Company: Join a forward-thinking organisation dedicated to preventing homelessness.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in income collection and strong communication skills are essential.
- Other info: Work in a dynamic environment with a focus on data-driven improvements.
The predicted salary is between 36000 - 60000 £ per year.
Lead a team in income collection services and arrears prevention while delivering customer-focused solutions. Arrears are reduced, homelessness prevented, and regulatory requirements met through quick decision-making and effective partnership working.
Digital systems are used to drive business performance with data-driven insights supporting service improvements. The role involves managing rental income, ensuring tenants' needs are addressed, and resolving cases efficiently.
Experience is required in similar roles for immediate impact on the ground. Candidates must be able to build relationships within the organisation and outside of it by using excellent communication skills as they represent RHP at court hearings.
An inclusive leader should be comfortable discussing digital systems knowledge when dealing with various datasets so they can support businesses that rely heavily on metrics analysis for better outcomes.
rent collection team lead in Teddington employer: beBeeManager
Contact Detail:
beBeeManager Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land rent collection team lead in Teddington
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Rent Collection Team Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in income collection and arrears prevention. Use specific examples to demonstrate how you've made an impact in previous roles.
✨Tip Number 3
Be ready to discuss digital systems! Since this role involves using data-driven insights, brush up on your knowledge of relevant digital tools and be prepared to talk about how you've used them to improve service delivery in the past.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application more efficiently.
We think you need these skills to ace rent collection team lead in Teddington
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in income collection and arrears prevention. We want to see how you've made an impact in similar roles, so don’t hold back on those success stories!
Be Customer-Focused: Since the role is all about delivering customer-focused solutions, share examples of how you've addressed tenant needs in the past. We love seeing candidates who can put themselves in the shoes of others!
Communicate Clearly: Excellent communication skills are key for this position. When writing your application, keep it clear and concise. We want to know how you can build relationships both inside and outside the organisation.
Embrace Digital Systems: Don’t forget to mention your knowledge of digital systems and data analysis. We’re looking for someone who can leverage these tools to drive performance, so let us know how you’ve used them in your previous roles!
How to prepare for a job interview at beBeeManager
✨Know Your Numbers
Make sure you’re familiar with key metrics related to rent collection and arrears prevention. Brush up on any relevant data-driven insights that can showcase your ability to improve service performance. Being able to discuss specific figures or case studies will demonstrate your immediate impact potential.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach, especially in managing teams and building relationships. Think of examples where you’ve successfully led a team through challenges, particularly in customer-focused environments. This will highlight your inclusive leadership style and ability to motivate others.
✨Master the Digital Tools
Familiarise yourself with the digital systems commonly used in income collection services. Be ready to discuss how you’ve used technology to drive performance and make quick decisions. Showing your comfort with these tools will reassure them that you can hit the ground running.
✨Communicate Effectively
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare for scenarios where you might need to represent the organisation at court hearings. Role-playing these situations can help you feel more prepared and less anxious during the actual interview.
