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- Tasks: Help people register important life events and prepare certificates with care.
- Company: Join a supportive team at Portsmouth Register Office.
- Benefits: Flexible part-time hours, valuable experience, and a chance to make a difference.
- Why this job: Be the friendly face during significant moments in people's lives.
- Qualifications: Strong organisational skills and excellent communication abilities required.
- Other info: Ideal for students looking for meaningful work experience.
The predicted salary is between 11 - 16 £ per hour.
We are seeking a skilled and empathetic Customer Service Representative to join our team in the registration service. This part-time, fixed-term role is based at Portsmouth Register Office, where you will register births, deaths, stillbirths, civil partnerships, and marriages.
You will be responsible for preparing certificates for members of the public and making appointments for people to come to the office to register these life events.
The ideal candidate will have strong organisational skills and be able to work independently with limited supervision. They should also possess excellent communication skills and be patient when dealing with emotional situations.
part-time registration officer in Hayling Island employer: beBeeJob
Contact Detail:
beBeeJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land part-time registration officer in Hayling Island
✨Tip Number 1
Make sure to research the Portsmouth Register Office and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with sensitive situations, role-play with a friend or family member to get comfortable responding to various scenarios.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to gain insights about the office culture and any tips they might have for the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our team.
We think you need these skills to ace part-time registration officer in Hayling Island
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We want to see how your background aligns with the role of a Customer Service Representative, especially in handling sensitive situations.
Showcase Your Communication Skills: Since this role involves dealing with the public during emotional times, it’s crucial to demonstrate your excellent communication skills. Use examples from your past experiences where you’ve successfully communicated with customers or clients.
Highlight Organisational Skills: As a registration officer, you'll need to manage appointments and prepare certificates efficiently. Be sure to mention any previous roles or experiences that showcase your organisational abilities and attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at beBeeJob
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Representative at the registration office. Familiarise yourself with the processes of registering births, deaths, and marriages, as well as the emotional aspects involved. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Empathy
In this role, you'll be dealing with sensitive situations. Prepare examples from your past experiences where you've demonstrated empathy and patience. Whether it's handling a difficult customer or supporting someone through a tough time, sharing these stories will highlight your suitability for the position.
✨Demonstrate Organisational Skills
As a registration officer, you'll need to manage appointments and paperwork efficiently. Bring along examples of how you've successfully organised tasks in previous roles. You could even create a simple plan or checklist to discuss during the interview, showcasing your proactive approach to staying organised.
✨Practice Your Communication Skills
Excellent communication is key in this role. Before the interview, practice answering common interview questions out loud. Focus on being clear and concise, and consider how you can convey complex information simply. This will not only help you feel more confident but also demonstrate your ability to communicate effectively with the public.
