At a Glance
- Tasks: Provide friendly customer service and assist with various store tasks.
- Company: Join a vibrant team focused on delivering great shopping experiences.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Why this job: Be the friendly face that makes customers feel welcome and valued.
- Qualifications: Great people skills and a positive attitude are essential.
- Other info: Perfect for those looking to gain experience in customer service.
The predicted salary is between 24000 - 36000 £ per year.
About the Role
We are seeking a friendly and approachable individual to join our team as a Customer Service Team Member. In this role, you will provide excellent customer service on the tills and shop floor, while also performing a range of tasks around the store.
Key Responsibilities
- Friendly service – put customers first in everything you do: responding to queries and doing all you can to deliver a great shopping experience.
- Work together with colleagues to solve problems for customers and members.
We’re looking forward to hearing from enthusiastic people who have great people skills.
Customer Support Professional in York employer: beBeeFlexibility
Contact Detail:
beBeeFlexibility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Professional in York
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your people skills! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when it comes to showing off your friendly service during the interview.
✨Tip Number 3
Be ready to share examples! Think of times when you've gone above and beyond for customers. We want to hear those stories that showcase your problem-solving skills and dedication to great service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our team!
We think you need these skills to ace Customer Support Professional in York
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature.
Highlight Your People Skills: Make sure to emphasise your great people skills in your application. Share examples of how you've provided excellent customer service or solved problems for customers in the past.
Tailor Your Application: Take a moment to tailor your application to the role. Mention specific responsibilities from the job description and explain how your experience aligns with them. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and it helps us keep track of your application better. We can’t wait to hear from you!
How to prepare for a job interview at beBeeFlexibility
✨Show Your Friendly Side
As a Customer Support Professional, it's crucial to demonstrate your friendly and approachable nature. Practice a warm greeting and maintain a positive attitude throughout the interview. Remember, they want to see how you interact with people!
✨Know the Company Values
Familiarise yourself with the company's values and mission. This will help you align your answers with what they stand for. Be ready to discuss how your personal values match theirs, especially when it comes to providing excellent customer service.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer situations. Think of examples from your past experiences where you successfully resolved issues or provided exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask them. This shows your interest in the role and the company. You might ask about team dynamics or how they measure success in customer service. It’s a great way to engage and leave a lasting impression!