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- Tasks: Lead a team to deliver exceptional customer service and make a community impact.
- Company: Join an award-winning employer with a focus on people and leadership.
- Benefits: Competitive pay, flexible hours, 30% discount, and pension contributions.
- Why this job: Make a real difference while developing your leadership skills in a supportive environment.
- Qualifications: Passion for people; retail management or team leadership experience is a plus.
- Other info: Enjoy regular overtime opportunities and additional leave entitlement.
The predicted salary is between 29000 - 42000 £ per year.
We are seeking a motivated and charismatic leader to join our team as a Customer Service Manager. This is an exciting opportunity for someone who wants to make a real difference in the community by providing exceptional customer service.
The successful candidate will have the ability to lead and motivate a small team, provide excellent customer service, work effectively under pressure and maintain accurate records. A passion for people and leadership would be beneficial. The ideal candidate should also possess skills in retail management or team leadership (experience not essential).
This role offers competitive pay (£13.99 per hour), regular overtime opportunities and flexible working patterns including weekends. In addition to these benefits we offer 30% colleague discount on Co-op products in store, flexible access to your earnings through Pay As You Earn scheme up-to-10% pension contributions & additional leave entitlement with this award-winning employer.
lead customer experience specialist in Reigate employer: beBeeCustomerService
Contact Detail:
beBeeCustomerService Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land lead customer experience specialist in Reigate
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a lead customer experience specialist role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service management roles and practice your answers. We want you to showcase your leadership skills and passion for people, so be ready to share examples from your past experiences.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects who you are. A charismatic leader stands out, so let your enthusiasm for exceptional customer service shine through in every interaction.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows that you’re genuinely interested in the role and appreciate the opportunity to chat about how you can contribute to the team.
We think you need these skills to ace lead customer experience specialist in Reigate
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making a difference in the community and have a passion for leading a team.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for someone who can motivate a team and provide excellent service, so showcase any leadership or customer service experience you have.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at beBeeCustomerService
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond for customers, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
Even if you don't have extensive experience, think of times when you've led a project or motivated a team. Be ready to discuss how you can inspire and support your colleagues, as this role requires a charismatic leader.
✨Prepare for Pressure Scenarios
Since the job involves working effectively under pressure, prepare for situational questions. Think about how you’ve handled stressful situations in the past and be ready to share those stories to showcase your problem-solving skills.
✨Know the Company and Its Values
Research the company’s mission and values, especially their commitment to community and customer service. This knowledge will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
