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- Tasks: Support the facilities team to ensure a safe and efficient working environment.
- Company: Join a dynamic organisation focused on employee well-being and safety.
- Benefits: Competitive pay, supportive team culture, and opportunities for growth.
- Why this job: Make a difference by ensuring staff have the resources they need.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible work environment with a focus on health and safety.
The predicted salary is between 30000 - 42000 £ per year.
As a skilled communicator with exceptional customer service skills, you will support and assist to ensure the facilities department provides a safe working environment for all centres.
About the Role: We are seeking an experienced professional with excellent communication and interpersonal skills who can assist in providing an efficient service ensuring centre staff have access to necessary information and resources.
Note that this role may involve extended periods of sitting at a desk or computer terminal which may cause fatigue and discomfort. It is essential you address your manager if any difficulties arise during work hours or outside office hours as required by our Health & Safety policy.
Facilities Support Specialist in Burntwood employer: beBeeCustomerService
Contact Detail:
beBeeCustomerService Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Support Specialist in Burntwood
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the facilities sector. They can give you insider info about the company culture and maybe even refer you for the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and communication skills. We all know that first impressions count, so show off your personality and how you can contribute to a safe working environment.
✨Tip Number 3
Don’t forget to research the company’s values and mission. This will help you tailor your responses during the interview and demonstrate that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really keen on the role. Let’s get you that Facilities Support Specialist position!
We think you need these skills to ace Facilities Support Specialist in Burntwood
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about communication, make sure your application reflects your ability to convey information clearly. Use straightforward language and keep it friendly – we want to see your personality shine through!
Highlight Customer Service Experience: We love candidates who have a knack for customer service! Share specific examples from your past roles where you’ve gone above and beyond to help others. This will show us you’re the right fit for our team.
Be Mindful of Health & Safety: Mention your understanding of health and safety practices in your application. It’s important for us that you’re aware of how to maintain a safe working environment, so don’t hesitate to touch on this aspect.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at beBeeCustomerService
✨Know Your Stuff
Before the interview, make sure you understand the role of a Facilities Helpdesk Advisor. Brush up on your knowledge about health and safety policies, as well as the importance of providing a safe working environment. This will show that you're not just interested in the job, but that you also care about the well-being of your future colleagues.
✨Show Off Your Communication Skills
Since this role requires exceptional communication skills, prepare to demonstrate how you've effectively communicated in past roles. Think of specific examples where you resolved issues or provided excellent customer service. Practising these scenarios can help you articulate your experiences clearly during the interview.
✨Be Ready for Situational Questions
Expect questions that assess how you would handle specific situations, especially those related to customer service and problem-solving. Prepare by thinking of times when you had to deal with difficult customers or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Mind Your Comfort
Given that the role may involve extended periods of sitting, be prepared to discuss how you manage comfort and productivity at your workstation. You could mention any ergonomic practices you follow or how you take breaks to stay focused. This shows that you’re proactive about your work environment and health.
