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- Tasks: Provide emotional support and guidance to callers on a 24/7 helpline.
- Company: Compassionate organisation dedicated to mental health support.
- Benefits: Flexible hours, competitive pay, and training opportunities.
- Other info: Join a supportive team in a rewarding and impactful role.
- Why this job: Make a real difference in people's lives while developing your counselling skills.
- Qualifications: Empathy, strong communication skills, and a passion for helping others.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a skilled and compassionate counsellor to join our team. As a telephone counsellor, you will provide immediate emotional support and guidance to callers on the 24/7 helpline.
Emotional Support Specialist in Leicester employer: beBeeCounselling
Contact Detail:
beBeeCounselling Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emotional Support Specialist in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health field and let them know you're on the lookout for opportunities. You never know who might have a lead on a role that’s perfect for you.
✨Tip Number 2
Practice your listening skills! As an Emotional Support Specialist, being a good listener is key. Try mock interviews with friends or family where you focus on active listening and responding empathetically.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, share why you’re passionate about providing emotional support. Your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of landing that interview. Let’s get you started on this journey!
We think you need these skills to ace Emotional Support Specialist in Leicester
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your empathy shine through. We want to see how you connect with others and provide support, so share any relevant experiences that highlight your compassionate nature.
Tailor Your Application: Make sure to customise your application for the Emotional Support Specialist role. Use keywords from the job description and relate your skills directly to what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Avoid jargon and make sure your passion for helping others comes across without any fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at beBeeCounselling
✨Show Your Empathy
As an Emotional Support Specialist, demonstrating empathy is crucial. Prepare examples from your past experiences where you successfully supported someone in distress. This will show the interviewers that you have the right mindset for the role.
✨Know the Helpline's Values
Familiarise yourself with the organisation's mission and values. During the interview, reference how your personal values align with theirs. This shows that you’re not just looking for any job, but that you genuinely care about their cause.
✨Practice Active Listening
Since you'll be providing support over the phone, practice active listening techniques before your interview. You might even want to role-play with a friend. This will help you articulate how you would handle calls effectively, which is key for this position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of various situations you might encounter as a telephone counsellor and how you would respond. This preparation will help you feel more confident and ready to tackle any question thrown your way.