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- Tasks: Support students and staff, ensuring a top-notch experience at our university.
- Company: Join a dynamic team at Loughborough University, focused on education and research.
- Benefits: Gain valuable experience, develop professionally, and enjoy a supportive work environment.
- Why this job: Make a real difference in the academic community while enhancing your skills.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Exciting opportunity to grow in a fast-paced, rewarding role.
The predicted salary is between 30000 - 42000 £ per year.
This is a fantastic opportunity to join our campus team in a customer-focused role.
Responsibilities:
- Supporting students, Doctoral Researchers and academic staff by delivering an excellent experience for them.
- Liaising with other professional service teams across the University to ensure the School's professional services operate efficiently and effectively.
- Providing exceptional customer service, communication skills, good attention to detail, and the ability to prioritise workload.
The successful candidate will be part of a dynamic team responsible for supporting the delivery of high-quality education and research at Loughborough University. You should have strong interpersonal skills combined with enthusiasm about working in the higher education sector. You are able to work well under pressure whilst maintaining professionalism when dealing with customers' needs. Experience or interest in developing professionally would definitely benefit from this role, so we encourage all candidates interested in taking up this position to feel encouraged to apply today!
Administrative Customer Support Specialist in London employer: beBeeCareer
Contact Detail:
beBeeCareer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Customer Support Specialist in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Loughborough University on LinkedIn. A friendly chat can give us insider info about the role and help us stand out when we apply.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and teamwork. We should think of examples from our past experiences that showcase our skills in these areas.
✨Tip Number 3
Show our enthusiasm for the role! When we get the chance to speak with the hiring team, let’s express why we’re excited about supporting students and academic staff. Passion goes a long way!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep us fresh in their minds and show our appreciation for the opportunity. Plus, it’s a great way to reiterate our interest in the position.
We think you need these skills to ace Administrative Customer Support Specialist in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in customer service and support roles. We want to see how your skills align with the responsibilities mentioned in the job description.
Showcase Your Communication Skills: Since this role is all about delivering an excellent experience, don’t forget to demonstrate your communication skills. Use clear and concise language in your application to show us you can communicate effectively.
Highlight Your Attention to Detail: Pay close attention to the details in your application. Typos or formatting issues can give the wrong impression. We’re looking for someone who can manage their workload efficiently, so make sure your application reflects that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at beBeeCareer
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrative Customer Support Specialist. Familiarise yourself with how this role supports students and academic staff, and think about how your skills align with delivering exceptional customer service.
✨Showcase Your Communication Skills
Since this role involves liaising with various teams, be prepared to demonstrate your communication skills. Think of examples where you've effectively communicated in a professional setting, especially under pressure. This will show that you can maintain professionalism while addressing customer needs.
✨Highlight Your Attention to Detail
Attention to detail is crucial in this position. Prepare to discuss specific instances where your attention to detail made a difference in your work. Whether it’s managing schedules or ensuring accurate documentation, having concrete examples ready will impress your interviewers.
✨Express Your Enthusiasm for Higher Education
Let your passion for the higher education sector shine through during the interview. Share why you’re excited about supporting students and researchers, and how you see yourself contributing to the university's mission. This enthusiasm can set you apart from other candidates.
