At a Glance
- Tasks: Support housing operations and provide top-notch customer service while managing records.
- Company: Join a dedicated team focused on improving community housing services.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Why this job: Make a real difference in people's lives through effective housing administration.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Perfect opportunity for growth and learning in a dynamic field.
The predicted salary is between 800 - 1400 £ per month.
We are seeking an ambitious and dedicated individual to join our team as a Housing Business Administrator Apprentice. This exciting opportunity will provide you with the chance to gain valuable experience and skills in administration, customer service, and housing operations.
Key Responsibilities:
- Support the maintenance of the council's Housing Register, providing high-quality administrative support to ensure accurate and up-to-date records.
- Act as a first point of contact for customers, colleagues, and partners, handling enquiries sensitively across telephone, email, and face-to-face channels.
- Liaise with customers and agencies to identify special circumstances and make appropriate referrals for specialist advice or support services.
- Analyse data from computer systems to inform decision-making and improve housing outcomes.
Requirements:
housing operations coordinator in Kingswood employer: beBeeAdministrative
Contact Detail:
beBeeAdministrative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land housing operations coordinator in Kingswood
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a recommendation.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common questions your way, especially those related to customer service and administration. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Show off your passion for housing operations! When you get the chance to chat with potential employers, share why you're excited about the role and how you can contribute to their team. Enthusiasm goes a long way!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace housing operations coordinator in Kingswood
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Business Administrator role. Highlight your relevant experience in administration and customer service, and show us how you can support our housing operations.
Showcase Your Communication Skills: Since you'll be the first point of contact for customers, it's crucial to demonstrate your communication skills. Use clear and concise language in your application, and don’t forget to mention any experience you have in handling enquiries across different channels.
Highlight Your Analytical Skills: We love data-driven decision-making! If you've got experience analysing data or using computer systems, make sure to include that in your application. Show us how your analytical skills can help improve housing outcomes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at beBeeAdministrative
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Housing Business Administrator. Familiarise yourself with housing operations, customer service principles, and data analysis. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since you'll be the first point of contact for customers, it's crucial to demonstrate excellent communication skills. Practice answering common interview questions clearly and concisely. You might even want to role-play with a friend to get comfortable handling enquiries across different channels.
✨Showcase Your Problem-Solving Abilities
Think of examples from your past experiences where you've had to analyse data or handle sensitive situations. Be ready to discuss how you approached these challenges and what the outcomes were. This will highlight your ability to make informed decisions and improve housing outcomes.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for data analysis, or how they measure success in housing operations. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.