Operational Resilience & Business Continuity Analyst in Birmingham

Division: Change Management

Reports To: Operational Resilience & Business Continuity Manager

Key Relationships: All IT, Compliance, Procurement, Data Management, Risk Management, Commercial Management, Talent Management, General Management and Underwriting and Claims Operation Staff, Operational Resilience Committee, Suppliers

Job Summary: Assist Beazley in ensuring robust Operational Resilience and Business Continuity (Business Resilience) practices and recovery capabilities are maintained across all regions, platforms, and entities.

Key Responsibilities:

• Support the implementation and ongoing review of Operational Resilience and Business Continuity regulatory requirements and practices, ensuring alignment with the Operational Resilience & Business Continuity Managers’ strategic direction.
• Map processes supporting Beazley’s Critical or Important Functions / Important Business Services, identifying all relevant resources (technology, data, people, facilities, third-parties).
• Assist with scenario testing and lead workshops to review and document resilience and recovery options for ‘severe, but plausible’ operational disruption scenarios.
• Maintain the Operational Resilience and Business Continuity database and prepare management information for internal committees.
• Undertake reviews of Beazley’s key third-party suppliers, vendors and outsource providers to ensure that Operational Resilience and Business Continuity controls are in place and requirements are being met.
• Work with the Procurement team to ensure the appropriate Third-Party Risk Management controls and measures are available to manage contracts and material outsource/supplier questionnaires.
• Support Beazley change functions to embed Operational Resilience and Business Continuity requirements in projects, programmes, processes, and systems.
• Work with the Chief Information Security Officer and Information Technology teams to ensure alignment with Beazley’s Technology & Cyber Resilience strategies.
• Establish and maintain effective relationships with department heads and service owners.
• Assist with other operational, financial, business recovery, and resilience matters as required.

General:

• Adopt Beazley’s culture of Professionalism, Integrity, Effectiveness, and Dynamic attitude, contributing to teamwork and a positive brand image.
• Comply with Beazley procedures, policies, and regulations relevant to the role; undertake relevant training as delivered by line manager or People & Sustainability teams.
• Uphold the Beazley principle of Treating Customers Fairly.
• Carry out additional responsibilities as notified, including committee membership or strategic initiatives.

Personal Specification:

Essential Criteria:

• Degree level educated, or equivalent work experience (1 to 5 years)
• Knowledgeable and conversant with the principles set out in Operational Resilience and Business Continuity regulations and their implications for Beazley.
• Strong analytical mindset and literacy with process mapping and gap analysis techniques.

Education and Qualifications:

Essential: Degree level educated, or equivalent work experience (1 to 5 years)

Desirable: Appropriate professional qualifications or certifications such as:

• UK: Certification from the Business Continuity Institute (e.g. CBCI, MBCI or FBCI)
• US: Certification from the Disaster Recovery Institute (e.g. CBCP, MBCP or CFCP)
• UK: Institute of Risk Management Certificate or Diploma in Operational Risk or Operational Resilience.
• US: RIMS Certified Risk Management Professional.
• ISO 22301 Certified Business Continuity Professional, Lead Implementer, Lead Auditor.
• ITIL Foundation.

Skills and Abilities:

• Excellent written and oral communication and presentation skills.
• Ability to prioritise work and deliver results under pressure.
• Stakeholder management and ability to provide expert advice.
• Strong relationship-building skills.
• Self-motivation, autonomy, and results-driven approach.
• Collaborative working style.
• Ability to communicate technical and regulatory concepts to diverse audiences.

Knowledge and Experience:

• Knowledgeable and conversant with the principles set out in Operational Resilience and Business Continuity regulations and their implications for Beazley.
• Experience in Business Analysis and/or Business Continuity would be advantageous.
• Understanding of regulatory requirements in the UK, US, and globally.
• Analytical skills for complex and conflicting demands.
• Proficiency in Microsoft Office.
• Experience in financial services or insurance desirable.
• Information Security concepts desirable.
• Multi-country experience desirable.

Aptitude and Disposition:

• Outcome focussed, self-motivated, flexible, and enthusiastic.
• Professional approach to successfully interact with managers/colleagues/external suppliers.

Competencies:

• Technical expertise.
• Conceptual thinking and problem solving.
• Planning and managing resources effectively.
• Delivery orientation, initiative, and drive.
• Purposeful communication and capacity to influence others.
• Team player.
• Customer focus.