Project Manager (CUO Office)

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Job Title: Project Manager

Division: Chief Underwriting Office

Key Relationships:

Underwriting Business Management, Underwriters, Underwriting & Claims Operations, Claims, IT, Underwriting Management, Exposure Management, Regional CUOs, Underwriting Strategy, consultants and providers.

Job Summary:

The Project Manager role is responsible for the organisation and planning of activities associated with the Chief Underwriting Office, overseeing a wide range of project management and associated administrative tasks. This includes coordination for department and company-driven initiatives, in addition to project execution support. This role sits within the planning and business management function and will interact with a wide range of stakeholders within the Underwriting divisions and across the business globally.

Key Responsibilities:

Transformation / Project Management Responsibilities:

• Organises, attends, and participates in project meetings, this could be through working or steering groups if required.
• Develop project plans, including scope, objectives, deliverables, timelines, risks and resource requirements.
• Monitors project progress, identifies specific and programme wide risks and implements mitigation strategies to ensure timely and successful project completion.
• Works with project leads and stakeholders to gather and document project requirements.
• Manages project budgets, monitoring expenses and ensuring effective resource allocation.
• Oversees project risks and issues through identifying, communicating and monitoring risks / issues.
• Follows defined project communication strategies for project updates, status reports, and stakeholder comms.
• Presents project updates and results to project stakeholders, Group and Regional CUOs, Underwriting Leadership and Business Management team.
• Analyses business processes and workflows for both new and existing processes, identifying and implementing efficiencies that can be gained.
• Analyses and interprets data for projects, including underwriting, claims and operations data to identify trend patterns and insights to support data-driven decision making and inform overall project strategies.
• Leads project meetings as required.
• Documents project meeting outcomes, including meeting minutes, actions, and risk/remediation logs.
• Works with risk management as required.
• Works to deliver change as required across underwriting divisions.
• Works with project leads to build and distribute meeting agendas.
• Engages with stakeholders to collect follow ups to project meeting actions.
• Schedules project meetings and notifies project manager of attendance records.
• Uses project management software to keep project files updated.
• Liaises with project management and delivery teams to document project requirements.
• Creates project management calendar for fulfilling project milestones and other goals.

Business Management and Planning Support Responsibilities:

• Drives support activities associated with Underwriting Business Planning as required.
• Engages with stakeholders in business management roles to aid collaboration across teams.
• Gets involved in other company-led projects as appropriate.
• Shares progress with wider Business Management team as required.
• Prepares materials for UWC, Away Days and Business planning challenge sessions as required.

Personal Specification:

Education & Qualifications:

• Flexible – all educational backgrounds and qualifications will be considered.

Skills & Abilities:

• Strong organisation skills.
• Ability to dissect problems and solve independently.
• Collaborative across all levels of the organisation.
• Communication skills – both written and oral.
• Able to learn new technologies to be used for project management.
• A proven ability to communicate effectively with different levels of staff.
• Strong documentation and presentation skills.
• Ability to manage time, meet deadlines and prioritise.
• Motivational skills.
• Team worker as well as able to work on own initiative.

Knowledge & Experience:

• Administration and/or coordination experience.
• Successful track record of planning and actively delivering tangible results.
• Project coordination experience in consulting environment highly advantageous.

Aptitude & Disposition:

• Delivery focussed, self-motivated, flexible and enthusiastic.
• Professional approach to interact successfully with various stakeholders.
• Strong attention to detail.

Competencies:

• Problem solving.
• Effective communicator.
• Achievement orientated.
• Personal impact.
• Leadership.

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