At a Glance
- Tasks: Sell stunning jewellery and create unforgettable moments for customers.
- Company: Join a family-owned jewellers recognised as the best in retail.
- Benefits: Enjoy bonuses, extra birthday leave, and generous discounts.
- Other info: Flexible hours with opportunities for career progression and personal development.
- Why this job: Be part of a team that values amazing service and customer experience.
- Qualifications: Passion for customer service and a keen eye for detail.
The predicted salary is between 20000 - 25000 £ per year.
Number of Positions: 1
Contract Type: Permanent – Full-Time
Working Hours: 40 hours per week
Location: Trafford Centre, Manchester
Please note that this is a permanent position that requires flexibility to work 5 out of 7 days each week, including weekdays, weekends, and evenings.
Join us as a Sales Assistant and develop your luxury retail career with our family‑owned jewellers. The awards we’ve been given speak volumes about what it’s like to work here:
- Retail's No 1 Best Company to Work For – Best Companies 2025
- Accredited as an Outstanding Company to Work For – Best Companies 2025
- Employer of the Year 2024 – The UK Jewellery Awards
Amazing benefits for amazing people. In return, some of the benefits we offer include:
- Bonus scheme and regular incentives
- An extra paid day off for your birthday
- Holiday entitlement grows further every five years
- Generous colleague discounts, including for family and friends
- Recognised qualifications, study support and clear career progression
- Wellbeing support and employee & family counselling with the Retail Trust
- Contributory pension and life assurance
- Enhanced maternity and paternity packages, plus a return‑to‑work bonus
- Charity initiatives to help you support causes close to your heart
Main Responsibilities: As a Sales Assistant at Beaverbrooks, you’ll passionately sell stunning diamonds, jewellery and watches. That means creating moments that will last a lifetime—for every customer, every time. You’ll encourage love and appreciation for our products by knowing each one of them and what makes them special. You’ll listen and take the time to identify our customers' needs, as well as how much they’d like to spend on something really special, to help them find the perfect item for their occasion. Make no mistake, there's a lot to learn about the products, the people and the Beaverbrooks Way. And be prepared for accountability. The truth is, you’re going to have to work hard if you want to keep up—but, believe us, you’ll want to.
The Ideal Candidate: As a Sales Assistant, you’ll have a passion for the customer experience and a down‑to‑earth approach. You’ll also love working with colleagues who believe in the same values and commitment to amazing service as you. You know how important it is to listen to customers and be open and honest with them. You should be driven by the chance to turn the everyday into the extraordinary. Maybe you’ll have some merchandising experience to enhance your ability to create the extraordinary. We’ll train you if not, but one thing’s for sure… you’ll certainly have a great eye for detail and what good looks like. As well as a brilliant instinct, you'll also know that you’re going to have to put plenty in to get out what you want.
Sales Assistant in Trafford employer: Beaverbrooks
Beaverbrooks is an exceptional employer, renowned for its commitment to employee satisfaction and development. Located in the vibrant Trafford Centre, Manchester, we offer a supportive work culture with generous benefits, including a bonus scheme, enhanced holiday entitlement, and clear career progression opportunities. Our family-owned ethos fosters a sense of belonging, making it a rewarding place to build your luxury retail career while celebrating every milestone, including your birthday.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Trafford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Beaverbrooks, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Beaverbrooks!
We think you need these skills to ace Sales Assistant in Trafford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Beaverbrooks, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Beaverbrooks and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Beaverbrooks that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Beaverbrooks
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
