At a Glance
- Tasks: Join us as a Sales Assistant, selling stunning jewellery and creating memorable customer experiences.
- Company: Beaverbrooks is a family-owned jeweller with a rich history since 1919, dedicated to enriching lives.
- Benefits: Enjoy amazing discounts, career progression support, and enhanced family leave packages.
- Why this job: Work in a supportive, award-winning environment that values your contributions and fosters personal growth.
- Qualifications: Passion for customer service and a keen eye for detail; merchandising experience is a plus but not required.
- Other info: Flexible working hours across 5 out of 7 days, including evenings and weekends.
The predicted salary is between 24000 - 36000 £ per year.
Please note that this is a permanent position that requires flexibility to work 5 out of 7 days each week, including weekdays, weekends, and evenings.
Join us as a Sales Assistant and develop your luxury retail career with our family-owned jewellers. The awards we’ve been given speak volumes about what it’s like to work here, some of which are:
- Retail's 3rd Best Company to Work For - Best Companies 2024
- 3 star accreditation for 'World Class levels of Engagement' for 19 years running - Best Companies 2024 - based on colleague feedback
- Employer of the Year 2024 - The UK Jewellery Awards
Amazing benefits for amazing people. They say you get out what you put in. And, at Beaverbrooks, our people put in so much. In return, some of the benefits we offer include:
- Outstanding colleague discounts, which extend to your family & friends
- Recognised qualifications, study support & structured career progression
- Employee & family support & counselling in partnership with the Retail Trust
- Contributory Pension & Life Assurance
- Enhanced maternity and paternity packages
- Maternity return to work bonus
- A variety of different schemes to help you support charities close to your heart
Main Responsibilities: As a Sales Assistant at Beaverbrooks, you’ll passionately sell stunning diamonds, jewellery, and watches. That means creating moments that will last a lifetime—for every customer, every time. You’ll encourage love and appreciation for our products by knowing each one of them and what makes them special. You’ll listen and take the time to identify our customers' needs, as well as how much they’d like to spend on something really special, all so you can help them find the perfect item for their occasion. Make no mistake, there’s a lot to learn about the products, the people, and the Beaverbrooks Way. And be prepared for accountability. The truth is, you’re going to have to work hard if you want to keep up—but, believe us, you’ll want to.
The Ideal Candidate: As a Sales Assistant, you’ll have a passion for the customer experience and a down-to-earth approach. You’ll also love working with colleagues who believe in the same values and commitment to amazing service as you. You know how important it is to listen to customers and be open and honest with them. You should be driven by the chance to turn the everyday into the extraordinary. Maybe you’ll have some merchandising experience to enhance your ability to create the extraordinary. We’ll train you if not, but one thing’s for sure… you’ll certainly have a great eye for detail and what good looks like. As well as a brilliant instinct, you’ll also know that you’re going to have to put plenty in to get out what you want.
About Beaverbrooks: Established in 1919, we have 85 locations across the UK. We have 63 Beaverbrooks stores and 22 dedicated brand boutiques, including TAG Heuer, OMEGA, Breitling, and Tudor. We’re a family business. And you can tell that when you get here. It feels like family. From the very smallest details to the big important things. Our core purpose is to enrich lives. We aim to make a positive difference to the world we live in. This includes our colleagues, customers, suppliers, and the wider community. As a company, we’re true to our word. When we say we’re going to do something, we go all out to do it. And every individual is truly valued. If you take care of Beaverbrooks, Beaverbrooks will take care of you.
Contact Detail:
Beaverbrooks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Beaverbrooks' product range before your interview. Knowing the details about their diamonds, jewellery, and watches will show your genuine interest and help you connect with the brand's values.
✨Tip Number 2
Demonstrate your passion for customer service during your interactions. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with the company's commitment to amazing service.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability across weekdays, weekends, and evenings, showing that you're adaptable will make you a more attractive candidate.
✨Tip Number 4
Highlight any experience you have in merchandising or retail, even if it's informal. If you don't have direct experience, express your eagerness to learn and your keen eye for detail, which is essential for creating extraordinary customer experiences.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Assistant position. Understand the responsibilities and the qualities Beaverbrooks is looking for in a candidate.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any customer service experience, attention to detail, and passion for luxury retail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Beaverbrooks and how your values align with theirs, particularly regarding customer service and teamwork.
Showcase Your Passion: In your application, express your passion for the products and the customer experience. Share any personal experiences with jewellery or luxury items that demonstrate your genuine interest in the industry.
How to prepare for a job interview at Beaverbrooks
✨Know Your Products
Familiarise yourself with the range of jewellery and watches offered by Beaverbrooks. Understanding the unique features and qualities of each product will help you engage customers and demonstrate your passion for the items you'll be selling.
✨Showcase Your Customer Service Skills
Be prepared to discuss your approach to customer service. Highlight any previous experience where you've gone above and beyond to meet a customer's needs, as this aligns with Beaverbrooks' commitment to creating extraordinary experiences.
✨Demonstrate Flexibility
Since the role requires working various days and times, express your willingness to adapt your schedule. Share examples of how you've successfully managed flexible work hours in the past, showing that you're ready to meet the demands of the job.
✨Emphasise Teamwork
Beaverbrooks values a collaborative environment, so highlight your ability to work well within a team. Share experiences where you've contributed to a positive team dynamic or helped colleagues achieve shared goals.