Sales Assistant

Sales Assistant

Sunderland Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Sales Assistant, you'll sell stunning jewellery and create memorable customer experiences.
  • Company: Beaverbrooks is a family-owned jeweller with a rich history since 1919, known for its caring culture.
  • Benefits: Enjoy amazing discounts, career progression support, and enhanced family leave packages.
  • Why this job: Join a top-rated workplace where your efforts lead to personal growth and community impact.
  • Qualifications: Passion for customer service and a keen eye for detail are essential; training provided.
  • Other info: Be part of a close-knit team in a rewarding retail environment.

The predicted salary is between 24000 - 36000 £ per year.

Location: The Bridges Shopping Centre, Sunderland

Join us as a Sales Assistant and develop your luxury retail career with our family-owned jewellers.

The awards we’ve been given speak volumes about what it’s like to work here, including:

  • Retail's 3rd Best Company to Work For - Best Companies 2024
  • 19 years of consecutive 3-star accreditation for 'World Class levels of Engagement' - Best Companies 2024, based on colleague feedback
  • 'Employer of the Year 2024' - The UK Jewellery Awards

Amazing benefits for amazing people

At Beaverbrooks, we believe you get out what you put in. Our people put in a lot, and in return, we offer:

  • Outstanding colleague discounts, extended to your family & friends
  • Recognised qualifications, study support, and structured career progression
  • Employee & family support & counselling in partnership with the Retail Trust
  • Contributory Pension & Life Assurance
  • Enhanced maternity and paternity packages
  • Maternity return to work bonus
  • A variety of schemes to support charities close to your heart

Main Responsibilities

As a Sales Assistant at Beaverbrooks, you will passionately sell stunning diamonds, jewellery, and watches, creating memorable moments for every customer. You’ll promote love and appreciation for our products by understanding each item's unique qualities. You will listen carefully to identify customer needs and preferences, helping them find the perfect piece for their occasion. There is a lot to learn about our products, our people, and the Beaverbrooks Way. Be prepared for accountability and hard work—it’s all part of the rewarding journey.

The Ideal Candidate

You should have a passion for delivering exceptional customer experiences and a down-to-earth approach. Working well with colleagues who share your values and commitment to service is important. Listening to customers and being honest with them is key. You should be motivated by turning everyday moments into extraordinary experiences. Some merchandising experience is advantageous, but we are happy to train you if not. A keen eye for detail and aesthetics is essential. Ultimately, success comes from putting in effort to achieve your goals.

About Beaverbrooks

Founded in 1919, we operate 85 locations across the UK, including 63 stores and 22 brand boutiques featuring TAG Heuer, OMEGA, Breitling, and Tudor. We are a family business, and you will feel that from the moment you join—it’s a close-knit, caring environment. Our purpose is to enrich lives and make a positive impact on our community, colleagues, and customers. We are committed to keeping our promises and valuing each individual. Take care of Beaverbrooks, and we will take care of you.

Sales Assistant employer: Beaverbrooks

Beaverbrooks is an exceptional employer, renowned for its supportive and family-oriented work culture that prioritises employee well-being and growth. With outstanding benefits such as generous discounts, career progression opportunities, and a commitment to community impact, working at our Sunderland location not only offers a chance to thrive in luxury retail but also to be part of a team that values each individual and their contributions.
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Contact Detail:

Beaverbrooks Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Assistant

✨Tip Number 1

Familiarise yourself with Beaverbrooks' product range and values. Understanding the unique qualities of their jewellery and watches will help you connect with customers and demonstrate your passion during the interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've created memorable experiences for customers in the past. This will highlight your ability to listen and respond to customer needs, which is crucial for this role.

✨Tip Number 3

Research the awards and recognitions Beaverbrooks has received. Mentioning these during your conversation can demonstrate your enthusiasm for being part of a reputable company that values its employees and customers.

✨Tip Number 4

Prepare to discuss your teamwork experience. Since working well with colleagues is important at Beaverbrooks, sharing specific instances where you've collaborated effectively will show that you align with their values.

We think you need these skills to ace Sales Assistant

Customer Service Skills
Sales Techniques
Product Knowledge
Listening Skills
Attention to Detail
Communication Skills
Teamwork
Merchandising Skills
Problem-Solving Skills
Time Management
Adaptability
Passion for Luxury Retail
Interpersonal Skills
Motivation and Drive

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand Beaverbrooks' values and culture. Highlight your alignment with their commitment to exceptional customer service and community impact in your application.

Tailor Your CV: Make sure your CV reflects your passion for retail and customer service. Include any relevant experience, even if it's not directly in jewellery sales, and emphasise skills like communication and teamwork.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Beaverbrooks and how you can contribute to their mission of enriching lives.

Showcase Your Customer Service Skills: In your application, provide examples of how you've delivered exceptional customer experiences in the past. This could be through anecdotes or achievements that demonstrate your ability to connect with customers and meet their needs.

How to prepare for a job interview at Beaverbrooks

✨Show Your Passion for Customer Service

Beaverbrooks values exceptional customer experiences, so be prepared to share examples of how you've gone above and beyond for customers in the past. Highlight your enthusiasm for creating memorable moments and how you can contribute to their mission.

✨Know Your Products

Familiarise yourself with the types of jewellery and watches they sell. Understanding the unique qualities of their products will not only impress your interviewers but also demonstrate your commitment to learning and growing within the role.

✨Emphasise Teamwork

Since working well with colleagues is important at Beaverbrooks, be ready to discuss your experiences in team settings. Share how you collaborate with others to achieve common goals and how you value a supportive work environment.

✨Demonstrate Accountability and Hard Work

The job requires dedication and effort, so be sure to convey your work ethic during the interview. Discuss times when you've taken responsibility for your tasks and how you've strived to meet or exceed expectations in previous roles.

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