Sales Assistant

Sales Assistant

South Ockendon Full-Time 22000 - 28000 £ / year (est.) No home office possible
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Beaverbrooks

At a Glance

  • Tasks: As a Sales Assistant, you'll sell luxury jewellery and create memorable customer experiences.
  • Company: Beaverbrooks is a family-owned jeweller with a rich history and a commitment to community.
  • Benefits: Enjoy bonuses, discounts, career progression, wellbeing support, and enhanced family leave packages.
  • Why this job: Join a top-rated workplace where your contributions are valued and you can grow your career.
  • Qualifications: Passion for customer service and a keen eye for detail; merchandising experience is a plus.
  • Other info: Flexibility required to work 5 out of 7 days, including evenings and weekends.

The predicted salary is between 22000 - 28000 £ per year.

Contract: 40 hours per week
Location: Lakeside
Salary: £12.60 per hour; OTE 1st Year £27,284.40

Please note that this is a permanent position that requires flexibility to work 5 out of 7 days each week, including weekdays, weekend\’s and evenings

Join us as a Sales Assistant and develop your luxury retail career with our family-owned jewellers.

Awards We’ve Been Given

  • Retail\’s No 1 Best Company to Work For – Best Companies 2025
  • Accredited as an Outstanding Company to Work For – Best Companies 2025
  • \’Employer of the Year 2024’ – The UK Jewellery Awards

Amazing benefits for amazing people:

They say you get out what you put in. And, at Beaverbrooks, our people put in so much.

Benefits

  • Bonus scheme & regular incentives
  • Outstanding colleague discounts, which extend to your family & friends
  • Recognised qualifications, study support & structured career progression
  • Wellbeing scheme
  • Employee & family support & counselling in partnership with the Retail Trust
  • Contributory Pension & Life Assurance
  • Enhanced maternity and paternity packages
  • Maternity return to work bonus
  • A variety of different schemes to help you support charities close to your heart

Main Responsibilities

As a Sales Assistant at Beaverbrooks, you’ll passionately sell stunning diamonds, jewellery and watches. That means creating moments that will last a lifetime—for every customer, every time.

You’ll encourage love and appreciation for our products, by knowing each one of them and what makes them special.

You’ll listen and take the time to identify our customers needs. As well as how much they’d like to spend on something really special. All so you can help them find the perfect item for their occasion.

Make no mistake, there\’s a lot to learn about the products, the people and the Beaverbrooks Way. And be prepared for accountability. The truth is, you’re going to have to work hard if you want to keep up—but, believe us, you’ll want to.

The Ideal Candidate

As a Sales Assistant you’ll have a passion for the customer experience and a down-to-earth approach. You’ll also love working with colleagues who believe in the same values and commitment to amazing service as you.

You know how important it is to listen to customers and be open and honest with them. You should be driven by the chance to turn the everyday into the extraordinary.

Maybe you’ll have some merchandising experience to enhance your ability to create the extraordinary. We’ll train you if not, but one thing’s for sure… you’ll certainly have a great eye for detail and what good looks like.

As well as a brilliant instinct, you’ll also know that you’re going to put plenty in to get out what you want.

About Beaverbrooks

Established in 1919, we have 80 locations across the UK. We have 57 Beaverbrooks stores and 23 dedicated brand boutiques, including TAG Heuer, OMEGA, Breitling and Tudor.

We’re a family business. And you can tell that when you get here. It feels like family. From the very smallest details to the big important things.

Our core purpose is to enrich lives. We aim to make a positive difference to the world we live in. This includes our colleagues, customers, suppliers and the wider community.

As a company – we’re true to our word. When we say we’re going to do something, we go all out to do it. And every individual is truly valued.

If you take care of Beaverbrooks, Beaverbrooks will take care of you.

The Hallmark of Amazing People

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Sales Assistant employer: Beaverbrooks

Beaverbrooks is an exceptional employer, renowned for its family-oriented culture and commitment to employee wellbeing. With awards such as 'Retail's 3rd Best Company to Work For' and 'Employer of the Year 2024', we offer a supportive environment that fosters personal growth through recognised qualifications and structured career progression. Our generous benefits, including a bonus scheme, outstanding discounts, and a focus on mental health support, make working at our Lakeside location not just a job, but a rewarding career in luxury retail.
Beaverbrooks

Contact Detail:

Beaverbrooks Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Assistant

✨Tip Number 1

Familiarise yourself with Beaverbrooks' product range, especially their diamonds and luxury watches. Understanding the unique features and stories behind these products will help you connect with customers and demonstrate your passion during the interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your commitment to creating extraordinary experiences, which is key for a Sales Assistant at Beaverbrooks.

✨Tip Number 3

Research Beaverbrooks' company culture and values. Being able to articulate how your personal values align with theirs will demonstrate that you're not just looking for any job, but that you're genuinely interested in being part of their family-oriented team.

✨Tip Number 4

Prepare to discuss your flexibility regarding working hours, as the role requires availability across weekdays, weekends, and evenings. Showing that you're adaptable and willing to meet the demands of the job will make you a more attractive candidate.

We think you need these skills to ace Sales Assistant

Customer Service Skills
Sales Techniques
Product Knowledge
Communication Skills
Listening Skills
Attention to Detail
Merchandising Skills
Teamwork
Flexibility
Time Management
Problem-Solving Skills
Interpersonal Skills
Passion for Retail
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Sales Assistant. Tailor your application to highlight relevant experiences that align with these expectations.

Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and luxury retail. Share specific examples of how you've created memorable experiences for customers in the past.

Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as attention to detail, communication, and teamwork. Mention any merchandising experience or training you have, even if it's informal.

Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application demonstrates professionalism and attention to detail, which are key in retail.

How to prepare for a job interview at Beaverbrooks

✨Know Your Products

Familiarise yourself with the range of jewellery and watches that Beaverbrooks offers. Being able to discuss the unique features and qualities of their products will show your passion and commitment to providing excellent customer service.

✨Demonstrate Customer Focus

Prepare examples of how you've previously provided outstanding customer service. Highlight your ability to listen to customers' needs and how you can turn their requests into memorable experiences, which is crucial for a Sales Assistant role.

✨Show Enthusiasm for Teamwork

Beaverbrooks values a collaborative environment. Share instances where you've successfully worked as part of a team, emphasising your down-to-earth approach and commitment to shared goals in delivering exceptional service.

✨Emphasise Flexibility

Since the role requires working various shifts, including weekends and evenings, express your willingness to be flexible with your schedule. This shows that you're ready to meet the demands of the job and contribute positively to the team.

Sales Assistant
Beaverbrooks
Location: South Ockendon
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