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For Companies At a Glance
- Tasks: Engage customers, showcase luxury products, and create memorable shopping experiences.
- Company: Beaverbrooks is a family-owned jeweller with a rich history and a commitment to community.
- Benefits: Enjoy staff discounts, career progression, pension plans, and enhanced parental packages.
- Why this job: Join an award-winning team focused on customer experience and personal growth.
- Qualifications: Passion for customer service; merchandising experience is a plus but not required.
- Other info: Regular feedback and recognition for your hard work in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Being a Sales Assistant (Sales Consultant) at Beaverbrooks offers an opportunity to develop a luxury retail career with an award-winning, family-owned jewellers. To create moments that will last a lifetime. For every customer, every time. Every day holds the promise of a memorable moment.
The awards we’ve received highlight what it’s like to work here, including:
- Retail's 3rd Best Company to Work For - Best Companies 2024
- 19 years of 'World Class levels of Engagement' accreditation - Best Companies 2024
- 'Employer of the Year 2024’ - The UK Jewellery Awards
Role Responsibilities
This role involves encouraging love and appreciation for our products, understanding what makes each piece special, and effectively displaying them to attract customers. It requires listening to customers to understand their needs and budgets, helping them find the perfect item—be it a gift or a personal treat—especially for engagements, weddings, birthdays, or holidays. There’s much to learn about our products, our team, and the Beaverbrooks Way. Accountability and hard work are essential, but rewarding efforts and growth opportunities are available. Sales targets are based on previous achievements, with regular feedback and recognition.
The Ideal Candidate
You have a passion for delivering excellent customer experiences with a genuine, down-to-earth approach. You value listening to customers, honesty, and turning everyday moments into extraordinary ones. Experience in merchandising is a plus, but training is provided. A keen eye for detail and a good instinct are important. You understand that effort leads to success and are motivated to achieve your goals. This role suits current Sales Assistants, Retail Assistants, or Retail Sales Associates.
About the Company
Founded in 1919, Beaverbrooks has 79 locations across the UK, including 57 stores and 22 brand boutiques featuring Tag Heuer, OMEGA, Breitling, and Tudor. We are a family business that values community, integrity, and individual contributions. We prioritize doing what we say and valuing each person. Taking care of Beaverbrooks means the company will take care of you.
Our benefits include:
- Staff discounts for you, family, and friends
- Opportunities for career progression through training and coaching
- Contributory Pension & Life Assurance
- Paid flu vaccinations
- Enhanced maternity and paternity packages
- Maternity return bonus
- Paternity leave
- Support and counselling via Retail Trust
- Cycle to work scheme
- Charity matching and paid charity days
Retail Sales Consultant- Belfast employer: Beaverbrooks
Contact Detail:
Beaverbrooks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Consultant- Belfast
✨Tip Number 1
Familiarise yourself with Beaverbrooks' product range and their unique selling points. Understanding the stories behind the jewellery pieces will help you connect with customers and demonstrate your passion for the products.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. Focus on active listening and responding to their needs, as this is crucial for creating memorable experiences for customers.
✨Tip Number 3
Research the company culture at Beaverbrooks and be prepared to discuss how your values align with theirs. Highlighting your commitment to integrity and community will resonate well during any interactions.
✨Tip Number 4
Network with current or former employees of Beaverbrooks if possible. They can provide valuable insights into the interview process and what it’s like to work there, giving you an edge in your application.
We think you need these skills to ace Retail Sales Consultant- Belfast
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp what Beaverbrooks is looking for in a Retail Sales Consultant. Highlight your passion for customer service and any relevant experience in retail or sales.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your ability to create memorable customer experiences and any previous achievements in sales or merchandising.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the position. Mention specific reasons why you want to work at Beaverbrooks and how you can contribute to their mission of creating lasting moments for customers.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Beaverbrooks
✨Show Your Passion for Customer Service
Beaverbrooks values excellent customer experiences, so make sure to express your genuine passion for helping customers. Share examples from your past experiences where you went above and beyond to meet a customer's needs.
✨Know the Products Inside Out
Familiarise yourself with Beaverbrooks' product range before the interview. Understanding what makes each piece special will help you demonstrate your enthusiasm and knowledge during the conversation.
✨Emphasise Teamwork and Accountability
Highlight your ability to work well in a team and take accountability for your actions. Discuss how you’ve contributed to team success in previous roles and how you can bring that same spirit to Beaverbrooks.
✨Prepare for Situational Questions
Expect questions about how you would handle specific customer scenarios. Prepare by thinking of examples where you listened to a customer's needs and provided tailored solutions, especially in high-stakes situations like engagements or weddings.
