At a Glance
- Tasks: Sell stunning jewellery and create memorable experiences for customers.
- Company: Join a family-owned jewellers with a strong commitment to service.
- Benefits: Competitive pay, generous holiday, discounts, and career progression.
- Other info: Enjoy a family-like culture and opportunities for personal growth.
- Why this job: Be part of a supportive team and make a real impact in luxury retail.
- Qualifications: Passion for customer service and a keen eye for detail.
The predicted salary is between 13.18 - 13.18 £ per hour.
Contract: 40 hours per week
Location: The Centre, Livingston
Salary: £13.18 per hour; OTE 1st Year £28,540.35
Please note the successful candidate will be required to work 5 out of 7 days, both weekdays and weekends on a permanent basis.
Join us as a Sales Assistant and develop your luxury retail career with our family-owned jewellers.
The awards we've been given speak volumes about what it's like to work here, some of which are:
- Retail's No 1 Best Company to Work For - Best Companies 2025
- Accredited as an Outstanding Company to Work For - Best Companies 2025
- 'Employer of the Year 2024 - The UK Jewellery Awards
Amazing benefits for amazing people:
- Bonus scheme and regular incentives
- Enjoy 28 days holiday including bank holidays, increasing to 33 days after two years service (pro rata). Plus, an extra paid day off for your birthday.
- Holiday entitlement grows further every five years, recognising your long service.
- Generous colleague discounts, including for family and friends
- Recognised qualifications, study support and clear career progression
- Wellbeing support and employee & family counselling with the Retail Trust
- Contributory pension and life assurance
- Enhanced maternity and paternity packages, plus a return-to-work bonus
- Charity initiatives to help you support causes close to your heart
Main Responsibilities:
As a Sales Assistant at Beaverbrooks, you'll passionately sell stunning diamonds, jewellery and watches. That means creating moments that will last a lifetime for every customer, every time. You'll encourage love and appreciation for our products, by knowing each one of them and what makes them special. You'll listen and take the time to identify our customers' needs, as well as how much they'd like to spend on something really special. All so you can help them find the perfect item for their occasion.
The Ideal Candidate:
As a Sales Assistant, you'll have a passion for the customer experience and a down-to-earth approach. You'll also love working with colleagues who believe in the same values and commitment to amazing service as you. You know how important it is to listen to customers and be open and honest with them. You should be driven by the chance to turn the everyday into the extraordinary. Maybe you'll have some merchandising experience to enhance your ability to create the extraordinary. We'll train you if not, but one thing's for sure, you'll certainly have a great eye for detail and what good looks like.
About Beaverbrooks:
Established in 1919, we have 80 locations across the UK. We have 57 Beaverbrooks stores and 23 dedicated brand boutiques, including TAG Heuer, OMEGA, Breitling and Tudor. We're a family business. And you can tell that when you get here. It feels like family. From the very smallest details to the big important things. Our core purpose is to enrich lives. We aim to make a positive difference to the world we live in. This includes our colleagues, customers, suppliers and the wider community. As a company we're true to our word. When we say we're going to do something, we go all out to do it. And every individual is truly valued. If you take care of Beaverbrooks, Beaverbrooks will take care of you.
Locations
Sales Assistant in Livingston, Scotland employer: Beaverbrooks
Beaverbrooks is an exceptional employer, renowned for its family-oriented culture and commitment to employee well-being. With a strong focus on personal development, employees enjoy generous benefits including a bonus scheme, extensive holiday entitlement, and opportunities for recognised qualifications, all within a supportive environment that values each individual. Located in The Centre, Livingston, this role as a Sales Assistant offers the chance to thrive in luxury retail while being part of a company that truly cares about making a positive impact on both its staff and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Livingston, Scotland
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Beaverbrooks, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Beaverbrooks!
We think you need these skills to ace Sales Assistant in Livingston, Scotland
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Beaverbrooks, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Beaverbrooks and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Beaverbrooks that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Beaverbrooks
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
