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- Tasks: Join our Repairs Department as an Admin Assistant, managing customer and stock repairs.
- Company: Beaverbrooks is a family-run jeweller with 80 locations across the UK, established in 1919.
- Benefits: Enjoy a contributory pension, life assurance, and fantastic discounts for you and your loved ones.
- Why this job: Be part of a supportive team that values your contributions and aims to enrich lives.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Microsoft Excel and Word required.
- Other info: This is a temporary 12-month contract, office-based in Lytham St Annes.
The predicted salary is between 24000 - 36000 £ per year.
- 37.5 hours per week (Monday – Friday)
- Temporary 12 month contract
- Office based in Lytham St Annes
- Close Date: Sunday 20th July
- Interviews: Initial Chats – w/c 21st July & face to face – w/c 28th July
We are now recruiting for an Admin Assistant to join our dedicated Beaverbrooks Repairs Department. In this role, you will play a key part in ensuring the smooth running of our repair process. You’ll be responsible for making cost-effective decisions for stock repairs while also delivering the best possible service to our customers and stores.
Our Repairs Department focuses on organising and overseeing both the customer and stock repair processes. This role requires someone who can work effectively both independently and as part of a team. Our goal is to provide a high-quality, efficient, and knowledgeable service, making the right decisions every time.
About Beaverbrooks
Established in 1919, we have 80 locations across the UK. This includes 57 Beaverbrooks stores & 23 dedicated brand boutiques, including TAG Heuer, OMEGA, Breitling & Tudor. We also have 3 Loupe boutiques, with Rolex showrooms.
We’re a family business. And you can tell that when you get here. It feels like family. From the very smallest details to the big important things.
Our core purpose is to enrich lives. We aim to make a positive difference to the world we live in. This includes our colleagues, customers, suppliers & the wider community.
As a company – we’re true to our word. When we say we’re going to do something, we go all out to do it. And every individual is truly valued.
The awards we’ve been given as an employer speak volumes about what it’s like to work here, some of which are:
- Retail\’s 3rd Best Company to Work For – Best Companies 2024
- We have been awarded a3 staraccreditation for \’World Class levels of Engagement\’ for 19 years running – Best Companies 2024 – based on colleague feedback.
- \’Employer of the Year 2024’ – The UK Jewellery Awards
Amazing benefits for amazing people
They say you get out what you put in. And, at Beaverbrooks, our people put in so much.
In return, just some of the benefits we offer include:
- Contributory Pension & Life Assurance
- Outstanding colleague discounts, which extend to your family & friends
- Employee & family support & counselling in partnership with the Retail Trust
- A variety of different schemes to help you support charities close to your heart
- Office profit bonus
Main Responsibilities
- Inputting and booking back of both customer and stock repairs
- Make decisions on where to send repairs, balancing cost-effectiveness and quality
- Conduct quality control checks to ensure repairs meet required standards
- Input and maintain accurate data within our repair system
- Communicate with suppliers and stores regarding repair costs and queries
- Handle administrative tasks related to the repair process
- Process incoming and outgoing post
- Analyse returned products to identify potential trends or recurring faults
The Ideal Candidate:
- Excellent written and verbal communication skills
- Strong attention to detail
- The ability to prioritise tasks effectively
- Good numeracy and literacy skills
- A team-focused attitude with the ability to also work independently
- Proficiency with computers, particularly Microsoft Excel and Word
- Flexibility to work hours that suit the needs of the business
- Existing knowledge of Jewellery
Beaverbrooks – The hallmark of amazing people
#J-18808-Ljbffr
Admin Assistant (Repairs) employer: Beaverbrooks
Contact Detail:
Beaverbrooks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant (Repairs)
✨Tip Number 1
Familiarise yourself with the jewellery industry, especially if you have existing knowledge. Understanding the products and services offered by Beaverbrooks will help you stand out during interviews and show your genuine interest in the role.
✨Tip Number 2
Brush up on your Microsoft Excel and Word skills. Since the role requires proficiency in these applications, being able to demonstrate your ability to manage data effectively can give you an edge over other candidates.
✨Tip Number 3
Prepare for the interview by thinking of examples where you've successfully prioritised tasks or made cost-effective decisions in previous roles. This will help you illustrate your problem-solving skills and attention to detail.
✨Tip Number 4
Showcase your team-focused attitude by discussing experiences where you've collaborated with others to achieve a common goal. This aligns with Beaverbrooks' values and demonstrates that you're a good fit for their family-oriented culture.
We think you need these skills to ace Admin Assistant (Repairs)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Admin Assistant role at Beaverbrooks. Emphasise your attention to detail, communication skills, and any previous administrative experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of Beaverbrooks that resonate with you, such as their family-oriented culture and commitment to quality service.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Excel and Word, as well as your ability to manage tasks independently and as part of a team. Provide examples of how you've successfully handled similar responsibilities in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Admin Assistant role.
How to prepare for a job interview at Beaverbrooks
✨Show Your Attention to Detail
As an Admin Assistant in the Repairs Department, attention to detail is crucial. Be prepared to discuss examples from your past experiences where your meticulous nature helped avoid mistakes or improved processes.
✨Demonstrate Your Communication Skills
Strong written and verbal communication skills are essential for this role. During the interview, practice clear and concise communication, and be ready to explain how you've effectively communicated with team members or customers in previous roles.
✨Highlight Your Teamwork and Independence
This position requires a balance of teamwork and independent work. Share specific instances where you successfully collaborated with others, as well as times when you took initiative and worked independently to achieve goals.
✨Familiarise Yourself with the Company
Research Beaverbrooks and its values before the interview. Understanding their commitment to quality service and community engagement will help you align your answers with their core purpose, showing that you're a good fit for their family-oriented culture.
