Beaverbrook holds two MICHELIN Keys and is regarded as one of the UKs leading country house hotels. This is an exciting opportunity for an experienced Receptionist who is ready to take the next step, develop their leadership skills and build their career in luxury hospitality. Reception is at the heart of the hotel and the Beaverbrook guest experience. As Reception Supervisor, youll be the most experienced Receptionist on duty, working hands-on at the desk either independently or alongside a colleague, while taking responsibility for supporting the team and overseeing the shift. Youll be one of the familiar faces our guests see throughout their stay, leading by example and taking pride in making every interaction feel warm, professional and personal. Youll work closely with the Duty Managers and wider Estate teams to ensure the guest journey runs smoothly from arrival through to departure. What youll be doing Welcoming guests, checking them in and out and being a friendly point of contact throughout their stay. Taking responsibility for the smooth running of Reception during your shift. Supporting and guiding colleagues and training new starters in our systems, standards and way of working. Building genuine rapport with guests and handling requests, queries and unexpected situations with confidence. Providing a warm and professional telephone service, with excellent...
Reception Supervisor in Surrey employer: Beaverbrook
Beaverbrook is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where warmth and thoughtfulness are at the core of every interaction. As a Senior Engineer at our Town House in central London, you will benefit from competitive salaries, extensive personal development opportunities, and a range of perks including discounts on local amenities and a generous leave policy. Join us to be part of a team that values your contributions and invests in your long-term career success.
