Duty Manager - Leatherhead Description: At Beaverbrook, our Duty Managers play a key role in ensuring every Member, Resident and Guest enjoys a seamless and personalised five star experience. Warm, intuitive and knowledgeable, you will be a visible presence across the Estate and confident in delivering exceptional service. The Role: You will oversee Estate wide operations, supporting teams to deliver smooth daily service. With strong awareness of guest activity and business levels, you'll manage: Guest movement, occupancy and VIP arrivals Spa, restaurant and event bookings Coordination between operational departments You will build genuine rapport with guests and ensure they receive consistent recognition and service at every touchpoint. The Person: We're looking for someone who is: Professional, polished and people focused Calm, confident and proactive A strong communicator and multitasker Hands on with a positive, solutions driven approach Experienced in luxury hospitality in a supervisory or managerial role, is essential Familiar with, or eager to work to, LQA style standards Shift Pattern: 5 days out of 7, including weekends and bank holidays. Shifts include 07:00-15:00, 10:00-18:30, or 14:30-23:00. Salary: 35,000 per annum, plus tronc Benefits: Hospitality Rewards App discounts Development support and recognised qualifications Discounted F
