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- Tasks: Welcome guests and prepare the restaurant for an unforgettable dining experience.
- Company: Beaverbrook, a luxury hotel group known for exceptional service and warm hospitality.
- Benefits: Competitive salary, discounts, personal development support, and 28 days annual leave.
- Other info: Flexible shifts with opportunities for career growth and staff accommodation available.
- Why this job: Join a passionate team and create memorable experiences in a charming environment.
- Qualifications: Previous customer service experience preferred but not essential; a friendly attitude is key.
The predicted salary is between 26437 - 26437 £ per year.
Beaverbrook is a collection of two luxury hotels; our estate surrounded by the Surrey Hills and our Town House in central London. What binds our hotels together is the Beaverbrook ethos – warmth and thoughtfulness that makes every guest and employee journey unforgettable and that reflects our approach to exceptional experiences. The Garden House and Garden House Cottage are the epitome of English country charm. An eclectic combination of locally sourced ingredients create Anglo Italian inspired dishes, where menus move with the Kitchen Garden’s season.
The Role
- To support the team with preparing the restaurant for service.
- Welcome and assist guests arriving at the restaurant.
- When necessary provide support to the operations team on the Restaurant floor.
The Person
- Previous experience in a similar role is preferred but not essential.
- Warm, friendly and welcoming personality.
- Positive and proactive attitude towards delivering service excellence.
- Someone who can act as an ambassador for Beaverbrook.
- To be prepared to work flexibly and assist the team where required to ensure a smooth dining experience for our guests.
- We are looking for someone who has already worked as a Restaurant Host or in a similar customer-focused role to join our team at Beaverbrook.
Salary: £26,437 per annum plus tronc
Shift Pattern
This position will consist of 40 hours per week. Working 5 out of 7 days, you will be able to offer the flexibility to work evenings and weekends when required. Hours may consist of the following shifts: 08:30-15:00, 10:30-20:45, 14:00-21:00.
Benefits
- Competitive salary
- Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
- Personal development support
- Wide range of recognised qualifications and development opportunities
- Discounted rates on Food & Beverage
- 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
- Pension
- Life Insurance
- Sick Pay
- Long Service Awards
- Cycle to work scheme
- Earn up to £600 through our recommend a friend scheme
- Uniforms
- Free parking
- And other local benefits
- Staff Accommodation Available
Restaurant Receptionist employer: Beaverbrook
Contact Detail:
Beaverbrook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Receptionist
✨Tip Number 1
Get to know Beaverbrook! Familiarise yourself with our ethos and the unique experiences we offer. This will help you connect with the interviewers and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your warm and friendly greeting! As a Restaurant Receptionist, first impressions matter. Make sure you can convey your welcoming personality right from the start, whether it’s in an interview or when meeting guests.
✨Tip Number 3
Show off your flexibility! We love team players who can adapt to different situations. Be ready to discuss how you've handled busy shifts or unexpected challenges in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining Beaverbrook specifically, which is always a bonus!
We think you need these skills to ace Restaurant Receptionist
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your warm and friendly personality shine through. We want to see how you can embody the Beaverbrook ethos of thoughtfulness and warmth right from the start!
Tailor Your Experience: Even if you don’t have direct experience as a Restaurant Host, highlight any customer-focused roles you've had. We love seeing how your past experiences can translate into delivering exceptional service at Beaverbrook.
Be Flexible: Mention your willingness to work flexible hours, including evenings and weekends. This shows us that you're ready to jump in wherever needed to ensure our guests have a smooth dining experience.
Apply Through Our Website: Make sure to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining the Beaverbrook team!
How to prepare for a job interview at Beaverbrook
✨Know the Beaverbrook Ethos
Before your interview, take some time to understand the warmth and thoughtfulness that Beaverbrook embodies. Familiarise yourself with their commitment to exceptional experiences, as this will help you align your answers with their values during the interview.
✨Showcase Your Customer Service Skills
As a Restaurant Receptionist, your ability to create a welcoming atmosphere is key. Prepare examples from your past experiences where you went above and beyond for guests. This will demonstrate your proactive attitude and ability to act as an ambassador for the brand.
✨Flexibility is Key
Be ready to discuss your availability and willingness to work flexible hours, including evenings and weekends. Highlight any previous roles where you adapted to changing schedules or took on various responsibilities to ensure smooth operations.
✨Dress the Part
First impressions matter! Dress smartly and in line with the restaurant's style. A polished appearance not only shows respect for the interview process but also reflects your understanding of the hospitality industry’s standards.