Reception Manager

Reception Manager

Leatherhead Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests and manage front-of-house operations with a focus on exceptional service.
  • Company: Beaverbrook is a prestigious establishment known for its warm hospitality and attention to detail.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Join a vibrant team where your charm and skills can shine while making guests feel at home.
  • Qualifications: Looking for confident individuals with excellent communication skills and a passion for hospitality.
  • Other info: This role offers a unique chance to be the face of an esteemed venue.

The predicted salary is between 30000 - 42000 £ per year.

As the face of Beaverbrook, you will ensure that all Guests and Members are greeted warmly, professionally, and personally. This hands-on role requires a confident host with natural charm and a keen eye for detail, responsible for overseeing front-of-house operations and driving consistency in service. You will work closely with the Front Office Manager and Room Division Manager.

Reception Manager employer: Beaverbrook

Beaverbrook is an exceptional employer, offering a vibrant work culture that prioritises warmth and professionalism in every guest interaction. Located in a stunning setting, we provide our Reception Managers with ample opportunities for personal and professional growth, alongside competitive benefits and a supportive team environment that values your contributions and encourages creativity.
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Contact Detail:

Beaverbrook Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception Manager

✨Tip Number 1

Familiarise yourself with Beaverbrook's values and culture. Understanding what makes the establishment unique will help you align your approach to guest service with their expectations, showcasing your genuine interest in the role.

✨Tip Number 2

Practice your communication skills. As a Reception Manager, you'll need to interact with guests and team members regularly. Role-playing different scenarios can help you feel more confident and prepared for any situation that may arise.

✨Tip Number 3

Network with current or former employees of Beaverbrook. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews and discussions.

✨Tip Number 4

Showcase your leadership skills. Be ready to discuss examples from your past experiences where you've successfully managed a team or improved service standards. This will demonstrate your capability to oversee front-of-house operations effectively.

We think you need these skills to ace Reception Manager

Exceptional Customer Service Skills
Strong Communication Skills
Leadership and Team Management
Attention to Detail
Problem-Solving Skills
Organisational Skills
Conflict Resolution
Time Management
Interpersonal Skills
Ability to Work Under Pressure
Proficiency in Front Office Software
Knowledge of Hospitality Industry Standards
Adaptability and Flexibility
Multitasking Abilities

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Reception Manager position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific experiences where you demonstrated excellent customer service and attention to detail, as these are crucial for the position.

Highlight Relevant Experience: In your CV, focus on previous roles that involved front-of-house operations or customer service. Use bullet points to clearly outline your achievements and responsibilities in those positions, showcasing your ability to manage a team and maintain high service standards.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Reception Manager.

How to prepare for a job interview at Beaverbrook

✨Showcase Your People Skills

As a Reception Manager, you'll be the first point of contact for guests. Make sure to highlight your experience in customer service and how you create a welcoming atmosphere. Share specific examples of how you've handled difficult situations with charm and professionalism.

✨Demonstrate Attention to Detail

This role requires a keen eye for detail. Prepare to discuss how you ensure consistency in service and maintain high standards in front-of-house operations. You might want to mention any systems or processes you've implemented in previous roles that improved service quality.

✨Familiarise Yourself with Beaverbrook

Research Beaverbrook's values, mission, and the overall guest experience they aim to provide. This will not only help you answer questions more effectively but also show your genuine interest in the company and its culture.

✨Prepare Questions for Your Interviewers

Having thoughtful questions ready shows your enthusiasm for the role and helps you assess if the company is the right fit for you. Consider asking about the team dynamics, training opportunities, or how success is measured in the Reception Manager position.

Reception Manager
Beaverbrook
B
  • Reception Manager

    Leatherhead
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-05-27

  • B

    Beaverbrook

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