At a Glance
- Tasks: As a Night Porter, you'll welcome late guests and ensure their comfort overnight.
- Company: Beaverbrook is a luxury hotel collection set in stunning Surrey Hills and central London.
- Benefits: Enjoy competitive pay, discounts, personal development support, and 28 days of annual leave.
- Why this job: Join a warm, thoughtful team dedicated to creating unforgettable experiences for guests.
- Qualifications: Experience in luxury hospitality is preferred; a charming, can-do attitude is essential.
- Other info: Staff accommodation is available, making it easier to join our amazing team!
The predicted salary is between 25950 - 25950 £ per year.
Beaverbrook is a carefully curated collection of two luxury hotels; our estate surrounded by the Surrey Hills and our urban Town House in central London. The heart of the brand is set amidst 400 acres of picturesque countryside and comprises three distinctively designed venues that make up the hotel, three restaurants and a Health Club & Spa, as well as indoor and outdoor activities, including a home cinema and meeting spaces for all occasions. The atmosphere of our hotels combines the charm of their heritage with beautifully designed spaces in which to dine, unwind, rejuvenate and pamper.
What binds our hotels together is the Beaverbrook ethos a warmth and thoughtfulness that makes every guest and employee journey unforgettable and that reflects our approach to exceptional experiences. Striving to turn visions into reality, for guests and employees alike, through unique opportunity and emotional hospitality, Beaverbrook offers something truly special within remarkable surroundings.
The Role
As our Night Porter (Night Receptionist) you will be the person to help settle any late-arriving guests to The House, The Garden House, The Village or The Coach House Cottages.
During the night, you will be accommodating and available overnight to ensure things are running smoothly whilst guests rest.
You will be on hand to tend to their needs, including providing a limited food and drink service. You will be responsible for late-check-ins, early check-outs and looking after the overall safety of all our guests.
The Person
- You will take pride in your area and working for Beaverbrook, with outstanding attention to detail.
- Ideally you would have experience working in a luxury establishment previously as a Night Porter/Night Role.
- You will have a charming, hands on approach with a can-do attitude and working alone will not phase you.
Shift Pattern
- This position will consist of 40 hours per week
- Working any 5 days out of 7 your hours will be 22:45-07:15.
Salary: £25,950 per annum plus service charge
Benefits
In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.
As a member of our team, you can expect to receive:
- Competitive salary
- Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
- Personal development support
- Wide range of recognised qualifications and development opportunities
- Discounted rates on Food & Beverage
- 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
- Pension
- Life Insurance
- Sick Pay
- Long Service Awards
- Cycle to work scheme
- Earn up to £1000 for recommend a friend scheme
- Uniforms
- Free parking
- And other local benefits
**Staff Accommodation Available**
AMRT1_UKCT
Night Porter employer: Beaverbrook
Contact Detail:
Beaverbrook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Familiarize yourself with the Beaverbrook ethos and values. Understanding the importance of warmth and thoughtfulness in guest interactions will help you align your approach during the interview process.
✨Tip Number 2
Highlight any previous experience in luxury hospitality, especially in night roles. Be prepared to share specific examples of how you've handled late check-ins or guest requests in a calm and professional manner.
✨Tip Number 3
Demonstrate your attention to detail by preparing questions about the hotel’s services and facilities. This shows your genuine interest in the role and helps you stand out as a candidate who is proactive and engaged.
✨Tip Number 4
Be ready to discuss your ability to work independently during night shifts. Share experiences where you successfully managed responsibilities alone, ensuring guest safety and satisfaction throughout the night.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Night Porter at Beaverbrook. Highlight your relevant experience in luxury hospitality and your ability to work independently during night shifts.
Tailor Your CV: Customize your CV to reflect your experience in similar roles, emphasizing your attention to detail and customer service skills. Mention any previous positions in luxury establishments that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Beaverbrook's ethos. Share specific examples of how you've provided exceptional service in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for the Night Porter role.
How to prepare for a job interview at Beaverbrook
✨Show Your Hospitality Skills
As a Night Porter, you'll be the first point of contact for late-arriving guests. Highlight your previous experience in hospitality and how you can create a warm and welcoming atmosphere, even during the night.
✨Demonstrate Attention to Detail
Beaverbrook values outstanding attention to detail. Prepare examples from your past roles where your meticulous nature made a difference, whether it was in guest service or maintaining the environment.
✨Emphasize Your Can-Do Attitude
The role requires a hands-on approach and a positive attitude. Be ready to discuss situations where you tackled challenges proactively and how you maintained a positive demeanor under pressure.
✨Understand the Unique Offerings
Familiarize yourself with Beaverbrook's unique features, such as its luxury accommodations and amenities. Showing that you understand what makes the hotel special will demonstrate your genuine interest in the position.