At a Glance
- Tasks: Create unforgettable experiences for guests at our boutique hotel.
- Company: Join a luxury hotel known for its exceptional service.
- Benefits: Competitive salary, discounts, personal development, and 28 days annual leave.
- Other info: Flexible shifts with opportunities for career growth and development.
- Why this job: Be the first and last impression for guests, making their visit memorable.
- Qualifications: Experience in a similar role and excellent communication skills.
The predicted salary is between 31250 - 31250 £ per year.
As a Town House Host, you will be an integral part of our Front of House team, delivering unforgettable experiences to our guests and members. You will be the first member of the team to meet our guests as they arrive at our boutique hotel. You will help to create those enchanting moments which set the tone for their visit, whether they have come for a dining experience or an overnight stay. You will also be the final person that they see, and your aim will be to give them a wonderful lasting impression that they will never forget. Our Town House Host will be on hand to help our guests in any way required during their visit.
Who you are:
- Proven experience in a similar role within a 5* luxury company is desirable
- Excellent time management skills and able to work to deadline
- Efficient and responsible, with great attention to detail
- Immaculately groomed and well-presented
- Good communication skills and able to liaise with the team
- Computer literate, experience with Res Diary and Opera Cloud being preferred
What you'll be doing:
- Providing all arriving guests with a warm and memorable welcome
- Meeting and greeting guests on arrival, and escorting guests to their allocated table
- Ensuring that the highest levels of service are provided to all of our members and their guests
- Answering telephone enquiries with an exceptional telephone manner
Shift Pattern:
This position will consist of 40 hours per week. The ideal candidate will be flexible in working any 4 out of 7 days, including evenings and weekends when required. Typical shift times will consist of 12:00-22:00 and 16:00-01:00.
Salary: Up to 31,250 per annum plus tronc
Benefits:
- Competitive salary
- Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
- Personal development support
- Wide range of recognised qualifications and development opportunities
- Discounted rates on Food & Beverage
- 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
- Pension
- Life Insurance
- Sick Pay
- Long Service Awards
- Earn up to 600 for recommend a friend scheme
- Cycle to work scheme
- Uniforms
- And other local benefits
Front of House Host - London employer: Beaverbrook
Beaverbrook is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture in the heart of London. As a Front of House Host, you will not only enjoy competitive pay and extensive benefits, including personal development support and discounts on various services, but also be part of a dedicated team that creates unforgettable experiences for guests. With a commitment to employee growth and a supportive environment, Beaverbrook stands out as a rewarding place to build a long-term career in luxury hospitality.
