At a Glance
- Tasks: Welcome guests and create unforgettable experiences at our boutique hotel.
- Company: Join a luxury hotel team dedicated to exceptional service.
- Benefits: Competitive salary, discounts, personal development, and 28 days annual leave.
- Other info: Flexible shifts with opportunities for career growth and development.
- Why this job: Be the first and last impression for guests, making their visit memorable.
- Qualifications: Experience in hospitality, excellent communication, and attention to detail.
The predicted salary is between 29700 - 29700 £ per year.
As a Town House Host, you will be an integral part of our Front of House team, delivering unforgettable experiences to our guests and members. You will be the first member of the team to meet our guests as they arrive at our boutique hotel. You will help to create those enchanting moments which set the tone for their visit, whether they have come for a dining experience or an overnight stay. You will also be the final person that they see, and your aim will be to give them a wonderful lasting impression that they will never forget. Our Town House Host will be on hand to help our guests in any way required during their visit.
Who you are:
- Proven experience in a similar role within a 5* luxury company is desirable
- Excellent time management skills and able to work to deadline
- Efficient and responsible, with great attention to detail
- Immaculately groomed and well-presented
- Good communication skills and able to liaise with the team
- Computer literate, experience with Res Diary and Opera Cloud being preferred
What you'll be doing:
- Providing all arriving guests with a warm and memorable welcome
- Meeting and greeting guests on arrival, and escorting guests to their allocated table
- Ensuring that the highest levels of service are provided to all of our members and their guests
- Answering telephone enquiries with an exceptional telephone manner
Shift Pattern:
This position will consist of 40 hours per week. The ideal candidate will be flexible in working any 5 out of 7 days, including evenings and weekends when required. Typical shift times will consist of 08:00-20:00 and 12:00-23:00.
Salary: £29,700 per annum plus tronc
Benefits:
- Competitive salary
- Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
- Personal development support
- Wide range of recognised qualifications and development opportunities
- Discounted rates on Food & Beverage
- 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
- Pension
- Life Insurance
- Sick Pay
- Long Service Awards
- Earn up to £600 for recommend a friend scheme
- Cycle to work scheme
- Uniforms
- And other local benefits
Evening Front of House Host in London employer: Beaverbrook
Beaverbrook is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where warmth and thoughtfulness are at the core of every interaction. As a Senior Engineer at our Town House in central London, you will benefit from competitive salaries, extensive personal development opportunities, and a range of perks including discounts on local amenities and a generous leave policy. Join us to be part of a team that values your contributions and invests in your long-term career success.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Front of House Host in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Beaverbrook. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Beaverbrook
Don't be shy about reaching out to Beaverbrook directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Evening Front of House Host in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Beaverbrook and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Beaverbrook
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
