Assistant Head of Guest Experiences in Leatherhead
Assistant Head of Guest Experiences

Assistant Head of Guest Experiences in Leatherhead

Leatherhead Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create unforgettable guest experiences and lead front office operations.
  • Company: Join a prestigious hospitality brand known for excellence.
  • Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
  • Why this job: Be part of a team that crafts magical moments for guests every day.
  • Qualifications: Experience in hospitality and strong leadership skills.
  • Other info: Dynamic work environment with a focus on teamwork and guest satisfaction.

The predicted salary is between 28800 - 43200 £ per year.

Do you take pride in delivering truly unforgettable and enchanting guest experiences?

We are seeking an Assistant Guest Experience Manager to support the smooth running of our front office operation and ensure every Guest and Member receives a warm, seamless and truly 5* welcome.

You will help lead our Reception, Hall Porter and Duty Manager teams, keeping all front-of-house areas immaculate.

Assistant Head of Guest Experiences in Leatherhead employer: Beaverbrook

As an employer, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee well-being and growth. Located in a stunning area, we offer competitive benefits, ongoing training opportunities, and a supportive environment where your contributions to guest experiences are truly valued. Join us to be part of a team that is dedicated to creating unforgettable moments for our guests while advancing your career in hospitality.
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Contact Detail:

Beaverbrook Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Head of Guest Experiences in Leatherhead

✨Tip Number 1

Show your passion for guest experiences! When you get the chance to chat with potential employers, share specific examples of how you've gone above and beyond to create memorable moments for guests. This will help us see your dedication to delivering that 5* welcome.

✨Tip Number 2

Network like a pro! Connect with people in the hospitality industry on platforms like LinkedIn. Attend events or workshops where you can meet others who share your passion for guest experiences. We all know that sometimes it’s not just what you know, but who you know!

✨Tip Number 3

Prepare for those interviews! Research the company and think about how your values align with theirs. Be ready to discuss how you would handle various guest scenarios, showcasing your problem-solving skills and commitment to excellence. We want to see that you’re a perfect fit!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application – we can’t wait to hear from you!

We think you need these skills to ace Assistant Head of Guest Experiences in Leatherhead

Guest Experience Management
Leadership Skills
Front Office Operations
Customer Service Excellence
Team Management
Attention to Detail
Communication Skills
Problem-Solving Skills
Immaculate Presentation
Warm Welcoming Attitude
Seamless Service Delivery
Multitasking Abilities

Some tips for your application 🫡

Show Your Passion for Guest Experiences: When writing your application, let us see your enthusiasm for creating unforgettable guest experiences. Share specific examples of how you've gone above and beyond to make guests feel special in previous roles.

Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored to the Assistant Head of Guest Experiences role. Highlight relevant skills and experiences that align with our focus on delivering a seamless 5* welcome.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to the role. Avoid fluff and focus on what makes you a great fit!

Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and we want to ensure your application gets to the right people quickly!

How to prepare for a job interview at Beaverbrook

✨Know the Company Inside Out

Before your interview, take some time to research the company’s values and mission. Understanding what they stand for will help you align your answers with their expectations and show that you’re genuinely interested in contributing to their guest experience.

✨Showcase Your Customer Service Skills

Prepare specific examples from your past experiences where you’ve gone above and beyond to create memorable guest experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to handle challenging situations with grace.

✨Dress to Impress

First impressions matter! Make sure to dress smartly and appropriately for the role. A polished appearance not only shows professionalism but also reflects your respect for the interview process and the company’s standards.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the company’s approach to guest experiences. This demonstrates your enthusiasm for the role and helps you gauge if it’s the right fit for you.

Assistant Head of Guest Experiences in Leatherhead
Beaverbrook
Location: Leatherhead
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  • Assistant Head of Guest Experiences in Leatherhead

    Leatherhead
    Full-Time
    28800 - 43200 £ / year (est.)
  • B

    Beaverbrook

    50-100
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