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- Tasks: Join our Food and Beverage team as a Junior Manager, ensuring top-notch service for guests.
- Company: Beaverbrook is dedicated to creating memorable experiences in hospitality.
- Benefits: Enjoy competitive pay, discounts, personal development support, and 28 days annual leave.
- Why this job: This role offers growth opportunities, a positive culture, and the chance to lead a dynamic team.
- Qualifications: Customer service experience is preferred; food safety certification is a plus but not essential.
- Other info: Flexible shifts, staff accommodation available, and earn rewards for referring friends!
The predicted salary is between 22400 - 31200 £ per year.
As part of our Food and Beverage Department, you will be responsible for developing and maintaining the highest quality, personalised communication and services for all our guests. You will assist in driving the restaurant forward by motivating and training the team and maintaining a positive working environment. As Junior Manager, you will receive ongoing training to prepare you for management duties and behaviours.
Who you are:
- Proven experience in customer service, preferably in a similar organisation.
- Food Safety and Allergen certificate is desirable but not essential.
- The ability to perform under pressure and work in a fast-paced environment.
- Excellent time management skills and able to work to deadlines.
- Attention to detail, efficient and responsible, focused on guest satisfaction and staff well-being.
What you’ll be doing:
- Assist the Restaurant Manager in overseeing the management of the restaurant.
- Efficiently deal with guest requests, requirements and any complaints.
- End-of-shift duties including cleaning, completing closing procedures and checklists, handovers and reports.
- Take responsibility for the running of the restaurant in the absence of the Restaurant Manager.
- Organising and supervising the correct set up of the restaurant.
- Mentoring and coaching junior team members.
Shift Pattern:
This position will consist of 40 hours per week. The suitable candidate will be flexible in working any 5 days out of 7, including weekends and Bank Holidays. The hours for this position will typically consist of: 07:00-16:00, 09:00-18:00 and 12:00-21:00 depending upon the season.
Salary: Up to £28,000 per annum plus tronc.
Benefits:
- Competitive salary.
- Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App.
- Personal development support.
- Wide range of recognised qualifications and development opportunities.
- Discounted rates on Food & Beverage.
- 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years.
- Pension.
- Life Insurance.
- Sick Pay.
- Long Service Awards.
- Cycle to work scheme.
- Earn up to £1000 for recommend a friend scheme.
- Uniforms.
- Free parking.
- And other local benefits.
Staff Accommodation Available.
Junior Manager employer: Beaverbrook
Contact Detail:
Beaverbrook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Manager
✨Tip Number 1
Familiarise yourself with the restaurant's menu and service style. This will not only help you understand the guest experience but also allow you to engage in meaningful conversations during interviews, showcasing your enthusiasm for the role.
✨Tip Number 2
Network within the hospitality industry. Attend local events or join online forums where you can connect with current employees or managers. This could provide you with insider knowledge about the company culture and expectations.
✨Tip Number 3
Demonstrate your leadership skills by volunteering for team projects or initiatives in your current role. Highlighting your ability to motivate and train others will make you a more attractive candidate for the Junior Manager position.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you've successfully handled guest complaints or managed a busy shift, as this will show your capability to perform under pressure.
We think you need these skills to ace Junior Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in the food and beverage industry. Emphasise skills like time management, attention to detail, and your ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest satisfaction and team motivation. Mention specific examples of how you've successfully managed or trained teams in the past, and express your enthusiasm for the Junior Manager role.
Highlight Relevant Certifications: If you have a Food Safety and Allergen certificate, be sure to mention it in your application. Even if it's not essential, it shows your commitment to maintaining high standards in the restaurant environment.
Showcase Your Flexibility: Since the role requires flexibility in working hours, make sure to indicate your availability in your application. Highlight your willingness to work weekends and Bank Holidays, as this is crucial for the position.
How to prepare for a job interview at Beaverbrook
✨Showcase Your Customer Service Skills
As a Junior Manager, you'll need to demonstrate your experience in customer service. Be ready to share specific examples of how you've handled guest requests or complaints in the past, highlighting your ability to maintain a positive atmosphere.
✨Emphasise Team Leadership
Since mentoring and coaching junior team members is part of the role, discuss any previous experiences where you've led a team or trained others. This will show your potential employer that you can motivate and develop staff effectively.
✨Demonstrate Time Management Abilities
The role requires excellent time management skills. Prepare to talk about how you prioritise tasks and manage your time efficiently, especially in a fast-paced environment. Use examples from previous jobs to illustrate your point.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult guests or managing a busy shift. Practising these scenarios beforehand will help you respond confidently and effectively during the interview.
