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For Companies At a Glance
- Tasks: Welcome guests and create unforgettable experiences at our stunning hotel.
- Company: Join Beaverbrook, a renowned hotel dedicated to exceptional guest service.
- Benefits: Enjoy discounts, development opportunities, 28 days leave, and more perks!
- Why this job: Be part of a vibrant team that values your growth and offers a dynamic work environment.
- Qualifications: Smart, presentable, with good organisational skills; previous hotel experience preferred.
- Other info: Flexible shifts available; earn up to £600 through our referral scheme.
The predicted salary is between 21000 - 26000 £ per year.
Job Description
Do you love to provide an unforgettable and enchanting guest experience?
The Role
As our Receptionist you will be the first member of the team to meet our guests as they arrive at our beautiful hotel. You will help to create those enchanting moments which sets the tone for their visit, whether they come for a dining experience or an overnight stay.
You will also be the final person that they see, and…
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Hotel Receptionist employer: Beaverbrook
Contact Detail:
Beaverbrook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Familiarise yourself with the hotel and its offerings. Knowing the ins and outs of the estate, including dining options and local attractions, will help you engage with guests and answer their questions confidently.
✨Tip Number 2
Practice your communication skills. As a receptionist, you'll need to build rapport quickly with guests. Role-playing scenarios with friends or family can help you become more comfortable in greeting and assisting guests.
✨Tip Number 3
Showcase your flexibility and willingness to work varied shifts. Highlighting your availability for weekends and busy periods during interviews can set you apart from other candidates who may not be as adaptable.
✨Tip Number 4
Network within the hospitality industry. Attend local events or join online groups related to hotel management. Making connections can provide valuable insights and potentially lead to job referrals.
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Hotel Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for providing excellent guest experiences. Mention specific examples from your past roles that demonstrate your ability to create memorable moments for guests.
Highlight Relevant Experience: In your CV, emphasise any previous experience in the hotel industry or customer service roles. Use bullet points to clearly outline your responsibilities and achievements in these positions.
Showcase Your Soft Skills: Since the role requires building rapport with guests, make sure to highlight your interpersonal skills, charm, and can-do attitude in both your CV and cover letter. Provide examples of how you've successfully interacted with diverse groups of people.
How to prepare for a job interview at Beaverbrook
✨Show Your Passion for Guest Experience
Make sure to express your enthusiasm for creating memorable experiences for guests. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Organisational Skills
As a receptionist, you'll need to juggle multiple tasks. Prepare to discuss how you manage your time effectively and keep things organised, especially during busy periods.
✨Dress to Impress
First impressions matter! Dress smartly and presentably to reflect the professional image of the hotel. This will show that you understand the importance of appearance in the hospitality industry.
✨Prepare for Common Questions
Anticipate questions related to handling difficult guests or managing unexpected situations. Think of scenarios where you successfully resolved issues and be ready to share those stories.
