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For Companies At a Glance
- Tasks: Be the first and last friendly face our guests see, creating unforgettable experiences.
- Company: Join Beaverbrook, a beautiful hotel dedicated to enchanting guest experiences.
- Benefits: Enjoy competitive pay, discounts, personal development support, and 28 days of annual leave.
- Why this job: Perfect for those who love hospitality and want to grow in a supportive environment.
- Qualifications: Smart, presentable, with good planning skills; previous hotel experience is a plus.
- Other info: Flexible shifts available, with staff accommodation offered.
The predicted salary is between 21600 - 28800 £ per year.
Do you love to provide an unforgettable and enchanting guest experience?
The Role
As our Receptionist you will be the first member of the team to meet our guests as they arrive at our beautiful hotel. You will help to create those enchanting moments which sets the tone for their visit, whether they have come for a dining experience or an overnight stay.
You will also be the final person that they see, and your aim will be to give them a wonderful lasting impression that they will never forget.
Our Receptionists will be on hand to help our guests in any way required during their visit, whether thats booking a dinner reservation or getting around on the Estate.
The Person
Our successful Receptionist will be smart, presentable and able to build rapport with people from all walks of life.
You will have good planning and organisational skills and ideally have previous experience within the hotel industry.
You will have a charming, hands on approach with a can-do attitude and your work ethic level will enable you to learn, in detail, the Estates products and offerings.
Salary: £ 25,200 per annum plus Tronc
Shift Pattern
- This position will consist of 40 hours per week.
- The ideal candidate will be flexible, working any 5 days out of 7, especially during our busy period i.e. weekends.
- The hours for this position will typically consist of the following shifts: 07:0015:00,10:00-18:30 or 15:0023:00. Having the flexibility to cover night shifts for holiday/absence where required.
Benefits
In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.
As a member of our team, you can expect to receive:
- Competitive salary
- Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
- Personal development support
- Wide range of recognised qualifications and development opportunities
- Discounted rates on Food & Beverage
- 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
- Pension
- Life Insurance
- Sick Pay
- Long Service Awards
- Cycle to work scheme
- Earn up to £1000 for recommend a friend scheme
- Uniforms
- Free parking
- And other local benefits
**Staff Accommodation Available**
AMRT1_UKCT
Hotel Receptionist employer: Beaverbrook
Contact Detail:
Beaverbrook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Make sure to showcase your interpersonal skills during the interview. As a receptionist, building rapport with guests is crucial, so be prepared to share examples of how you've successfully interacted with diverse individuals in the past.
✨Tip Number 2
Familiarize yourself with the hotel and its offerings before your interview. Knowing details about the dining options, amenities, and local attractions will demonstrate your enthusiasm and readiness to provide an enchanting guest experience.
✨Tip Number 3
Highlight your flexibility and willingness to work various shifts, especially weekends and nights. This role requires adaptability, so be ready to discuss your availability and any previous experience working in similar environments.
✨Tip Number 4
Prepare to discuss your organizational skills and how you manage multiple tasks simultaneously. As a receptionist, you'll need to juggle guest requests, reservations, and inquiries, so sharing relevant experiences will set you apart.
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Hotel Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Cover Letter: Write a cover letter that reflects your passion for providing excellent guest experiences. Share specific examples from your past roles that demonstrate your ability to create memorable moments for guests.
Highlight Relevant Experience: In your CV, emphasize any previous experience in the hotel industry or customer service roles. Include details about your planning and organizational skills, as well as your ability to build rapport with diverse guests.
Show Flexibility: Mention your willingness to work flexible hours, including weekends and night shifts, as this is an important aspect of the role. This shows your commitment and readiness to meet the demands of the position.
How to prepare for a job interview at Beaverbrook
✨Show Your Passion for Guest Experience
Make sure to express your enthusiasm for creating unforgettable guest experiences. Share specific examples from your past roles where you went above and beyond to ensure guests had a memorable stay.
✨Demonstrate Your Communication Skills
As the first point of contact for guests, strong communication skills are essential. Practice clear and friendly responses to common guest inquiries, and be ready to showcase your ability to build rapport with diverse individuals.
✨Highlight Your Organizational Abilities
Discuss your planning and organizational skills, especially in managing multiple tasks during busy periods. Provide examples of how you've successfully handled scheduling or reservations in previous positions.
✨Be Flexible and Adaptable
Emphasize your willingness to work flexible hours, including weekends and night shifts. Share any past experiences where you adapted to changing circumstances or took on additional responsibilities to support your team.
