At a Glance
- Tasks: Lead and manage the spa team while ensuring top-notch customer service.
- Company: Join a luxury spa committed to health and wellness.
- Benefits: Competitive salary, discounts, personal development, and 28 days annual leave.
- Other info: Flexible working hours with staff accommodation available.
- Why this job: Make a real impact in a vibrant spa environment with growth opportunities.
- Qualifications: Experience in luxury spas and strong leadership skills required.
The predicted salary is between 34994 - 34994 € per year.
As our Spa Duty Manager you will be responsible for leading and managing the spa team, as well as the day-to-day operations of the spa. You will be fully committed to delivering the highest quality of customer service, as well as professionally engaging with members and employees to create an environment of warmth, compassion and fun.
What you'll be doing:
- Managing the day-to-day operation of the Spa, ensuring the Spa is run efficiently, profitably and smoothly.
- Leading, encouraging and supporting the team to deliver excellent standards of service.
- Maintaining an active presence in the Spa reception and other key areas.
- Ensuring the health and safety of guests and employees are paramount at all times.
- Providing tours for prospective members and selling membership packages.
Who you are:
- Experienced in a Luxury Spa environment is essential.
- Passionate about health and wellness, with experience working in a Holistic/Wellness environment.
- Strong leadership and management skills.
- A problem solver and confident in making decisions.
- Have strong attention to detail.
- Well-spoken and excellent written skills are essential.
Shift Pattern: This position will consist of 40 hours per week. You will be flexible in working any 5 days out of 7, including weekends and bank holidays. The hours for this position will typically consist of 09:00-17:30, requiring some flexibility dependent upon business needs.
Salary: Up to £34,994 per annum dependent upon skills and experience, plus tronc and commission.
Benefits: In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook. As a member of our team, you can expect to receive:
- Competitive salary
- Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
- Personal development support
- Wide range of recognised qualifications and development opportunities
- Discounted rates on Food & Beverage
- 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
- Pension
- Life Insurance
- Sick Pay
- Long Service Awards
- Cycle to work scheme
- Earn up to £600 through our recommend a friend scheme
- Uniforms
- Free parking
- And other local benefits
- Staff Accommodation Available
Spa Duty Manager in Guildford employer: Beaverbrook
Beaverbrook is an exceptional employer that prioritises the well-being and professional growth of its employees, particularly in the luxurious setting of our spa. With a strong commitment to delivering outstanding customer service, we foster a warm and engaging work culture where team members are encouraged to thrive. Our comprehensive benefits package, including competitive salaries, personal development support, and unique perks like discounted rates on food and beverages, makes Beaverbrook an attractive place for those seeking a rewarding career in the wellness industry.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Duty Manager in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show up in person! If you can, visit the spa where you want to work. Introduce yourself to the team and express your passion for health and wellness. A friendly face can make a lasting impression, and we love seeing enthusiasm!
✨Tip Number 3
Prepare for interviews by practising common questions related to leadership and customer service. Think about your past experiences and how they relate to the role of Spa Duty Manager. We want to hear your stories, so make them engaging!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who fit our culture, so make sure to showcase your personality!
We think you need these skills to ace Spa Duty Manager in Guildford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for health and wellness shine through. We want to see that you genuinely care about creating a warm and inviting environment for our guests.
Highlight Your Experience:Make sure to detail your experience in a luxury spa environment. We’re looking for someone who knows the ins and outs of spa operations, so don’t hold back on showcasing your relevant skills and achievements.
Be Clear and Concise:Your written application should be well-structured and easy to read. Use clear language and avoid jargon. We appreciate strong written skills, so make every word count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Beaverbrook
✨Know Your Spa Inside Out
Before the interview, make sure you’re familiar with the spa's services, ethos, and any unique offerings. This will not only show your genuine interest but also help you answer questions about how you can enhance their operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated staff or resolved conflicts. This will demonstrate your capability to manage and inspire the spa team effectively.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering top-notch customer service. Share anecdotes that highlight your commitment to creating a warm and welcoming environment, as this is crucial for the role.
✨Dress the Part
Since this is a luxury spa position, your appearance matters. Dress smartly and professionally to reflect the spa's brand. This shows that you understand the importance of presentation in a luxury environment.
