At a Glance
- Tasks: Lead a team to deliver exceptional service and enhance guest experiences.
- Company: Join the Beaverbrook family, known for its commitment to excellence.
- Benefits: Enjoy competitive salary, discounts, personal development, and 28 days annual leave.
- Other info: Flexible shifts with opportunities for career growth and staff accommodation.
- Why this job: Be an ambassador for quality service in a vibrant, five-star environment.
- Qualifications: Experience in a similar role with strong leadership and communication skills.
The predicted salary is between 31644 - 31644 £ per year.
The Role
- Ensuring service is performed at a professional standard, at all times.
- Keeping employees well informed of restaurant goals, budgets and standards.
- Obtaining feedback from guests and sharing this with the Restaurant Management and Chefs, in order to improve service.
- To be consistently aware and promote all services offered at Beaverbrook.
- Ensuring the billing procedure is thorough and accurate for each guest.
The Person
- Great attention to detail, efficient and responsible, focused on guest satisfaction and staff well-being.
- Ability to lead and motivate a small team to deliver a seamless, memorable guest experience.
- Immaculately presented with exceptional communication skills.
- Experience in a five-star establishment, in a similar role.
Shift Pattern
- 40 hour week, the ideal candidate will be flexible in working any 5 days out of 7.
- The typical hours for this position may consist of: 06:45-17:00, 11:30-22:00, 11:30-01:00 or 15:00-01:00, with some variation dependent upon business needs.
Salary: Up to £31,644.30 per annum including tronc.
Our Standards
- Aligned with Leading Quality Assurance (LQA) expectations, you will act as a true ambassador for Beaverbrook.
- You will demonstrate emotional intelligence, professionalism, initiative, and pride in every guest interaction ensuring service that is warm, intuitive and consistently excellent.
Benefits
- As part of the Beaverbrook family, you will enjoy a wide range of benefits designed to support your wellbeing, development and long-term career:
- Competitive salary
- Generous retail, gym and cinema discounts via the Hospitality Rewards App
- Ongoing personal development and access to recognised qualifications
- Discounted rates on Food & Beverage
- 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
- Pension & Life Insurance
- Sick Pay
- Long Service Awards
- Cycle to work scheme
- Recommend a Friend Bonus
- Uniforms provided for some roles
- Free parking
- Additional local benefits
- Staff Accommodation Available
Restaurant Supervisor in Guildford employer: Beaverbrook
Beaverbrook is an exceptional employer that prioritises both guest satisfaction and staff well-being, creating a supportive and dynamic work environment. With a competitive salary and a comprehensive benefits package including ongoing personal development opportunities, generous discounts, and a focus on work-life balance, employees are empowered to thrive in their roles. Located in a stunning setting, Beaverbrook offers a unique chance to be part of a five-star establishment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at five-star establishments. They might have insider info on openings or even put in a good word for you.
✨Tip Number 2
Show off your personality during interviews! Remember, they’re looking for someone who can lead and motivate a team. Be yourself, share your experiences, and let your passion for guest satisfaction shine through.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle specific scenarios related to guest feedback or team management. This will show that you’re ready to tackle the challenges of a Restaurant Supervisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Restaurant Supervisor in Guildford
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for delivering exceptional guest experiences shine through. We want to see how you can bring that five-star service vibe to Beaverbrook!
Highlight Your Leadership Skills:Make sure to mention any experience you have in leading and motivating a team. We’re looking for someone who can inspire others, so share examples of how you've done this in the past.
Be Detail-Oriented:Attention to detail is key in our industry. In your application, give us specific examples of how you've ensured accuracy in billing or maintained high standards in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Beaverbrook
✨Know the Restaurant Inside Out
Before your interview, make sure you research Beaverbrook thoroughly. Familiarise yourself with their menu, services, and any recent news or events. This shows your genuine interest in the role and helps you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Restaurant Supervisor, you'll need to lead a team. Prepare examples from your past experience where you've successfully motivated staff or resolved conflicts. Highlighting these skills will demonstrate your capability to manage a team and ensure excellent service.
✨Emphasise Guest Satisfaction
Be ready to discuss how you prioritise guest satisfaction. Think of specific instances where you've gone above and beyond for customers. This aligns perfectly with Beaverbrook's focus on providing a memorable guest experience.
✨Dress to Impress
First impressions matter! Make sure you’re immaculately presented for your interview. This not only reflects your professionalism but also shows that you understand the standards expected in a five-star establishment.
