At a Glance
- Tasks: Oversee maintenance tasks, ensuring timely completion and guest satisfaction.
- Company: Beaverbrook, a luxury hotel group known for exceptional experiences.
- Benefits: Competitive salary, discounts, personal development support, and 28 days annual leave.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact on guest experiences.
- Qualifications: Experience in maintenance, health & safety knowledge, and relevant qualifications.
The predicted salary is between 36000 - 60000 £ per year.
Beaverbrook is a collection of two luxury hotels; our estate surrounded by the Surrey Hills and our Town House in central London. What binds our hotels together is the Beaverbrook ethos – warmth and thoughtfulness that makes every guest and employee journey unforgettable and reflects our approach to exceptional experiences.
As the Maintenance Manager at Beaverbrook Town House, you will ensure optimum completion of routine, preventative and emergency maintenance and repairs across the property. This role will also be responsible for managing external maintenance related contractors, ensuring they fulfil their contractual obligations at competitive prices. You will remain on call for any essential emergencies, working closely with the Health & Safety Manager, ensuring compliance for the Town House is also a key priority.
What you’ll be doing:
- Overseeing all maintenance tasks via the daily logbook held at Reception, work orders and special projects ensuring timely and accurate completion.
- Responding to guests’ maintenance needs promptly and ensuring they receive a professional, efficient, prompt and courteous service to company standard.
- Maintaining all equipment in accordance with health & safety regulations, ensuring all documentation is up to date.
- Manage, monitor and test the Town House’s emergency and security systems, such as fire alarms and CCTV.
- Taking responsibility for the department’s procurement and budget for all maintenance services.
Who you are:
- Knowledgeable in Fire Safety Management, F-Gas Awareness, PAT Testing, Asbestos Awareness, Working at Height.
- The ideal candidate having a qualification in Health and Safety Management.
- Excellent at building relationships with team members, guests and Department Managers.
- Highly organised, with excellent attention to detail and accuracy.
- You will take primary responsibility for all Town House maintenance operations, working independently day-to-day, with weekly visits and guidance from our Director of Engineering.
- Additional support from estate employees and external contractors will be available, as needed.
- The ideal candidate will be qualified in Electrical Installation, Plumbing, Mechanical Building Maintenance and/or Building Services Engineering, at NVQ or City & Guilds Level 2 and above.
Shift Pattern:
This position will consist of 40 hours per week, working any 5 days out of 7, including weekends and bank holidays. The hours for this position will typically consist of 08:00-16:30, with some variation dependent upon business needs. You will be required to remain on-call for out of hours support.
Salary:
Up to £50,000 per annum plus tronc.
Benefits:
In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook. As a member of our team, you can expect to receive:
- Competitive salary
- Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
- Personal development support
- Wide range of recognised qualifications and development opportunities
- Discounted rates on Food & Beverage
- 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
- Pension
- Life Insurance
- Sick Pay
- Long Service Awards
- Cycle to work scheme
- Earn up to £600 through our recommend a friend scheme
- Uniforms
- And other local benefits
Maintenance Manager in London employer: Beaverbrook Town House
Beaverbrook Town House is an exceptional employer, offering a vibrant work culture where creativity and passion for modern dessert art thrive. With a strong emphasis on employee development and career growth, you will have the opportunity to refine your skills in a stylish, guest-focused environment in Greater London, all while enjoying competitive pay and a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Beaverbrook Town House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Beaverbrook Town House
Don't be shy about reaching out to Beaverbrook Town House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Maintenance Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Beaverbrook Town House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Beaverbrook Town House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
