At a Glance
- Tasks: Lead and manage the spa team while ensuring top-notch customer service.
- Company: Join a luxury spa committed to health and wellness.
- Benefits: Competitive salary, discounts on retail and gym memberships, plus personal development support.
- Other info: Flexible working hours with excellent career growth opportunities.
- Why this job: Make a real impact in a vibrant environment focused on wellness and customer satisfaction.
- Qualifications: Experience in a luxury spa and strong leadership skills are essential.
The predicted salary is between 34994 - 34994 € per year.
As our Spa Duty Manager you will be responsible for leading and managing the spa team, as well as the day‑to‑day operations of the spa. You will be fully committed to delivering the highest quality of customer service, as well as professionally engaging with members and employees to create an environment of warmth, compassion and fun.
What you’ll be doing:
- Managing the day‑to‑day operation of the Spa, ensuring the Spa is run efficiently, profitably and smoothly.
- Leading, encouraging and supporting the team to deliver excellent standards of service.
- Maintaining an active presence in the Spa reception and other key areas.
- Ensuring the health and safety of guests and employees are paramount at all times.
- Providing tours for prospective members and selling membership packages.
Who you are:
- Experienced in a Luxury Spa environment is essential.
- Passionate about health and wellness, with experience working in a Holistic/Wellness environment.
- Strong leadership and management skills.
- A problem solver and confident in making decisions.
- Have strong attention to detail.
- Well‑spoken and excellent written skills are essential.
Shift Pattern: This position will consist of 40 hours per week. You will be flexible in working any 5 days out of 7, including weekends and bank holidays. The hours for this position will typically consist of 09:00-17:30, requiring some flexibility dependent upon business needs.
Salary: Up to £34,994 per annum dependent upon skills and experience, plus tronc and commission.
Benefits: In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long‑term career with Beaverbrook. As a member of our team, you can expect to receive:
- Competitive salary
- Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
- Personal development support
- Wide range of recognised qualifications and development opportunities
- Discounted rates on Food
Spa Duty Manager in Surrey employer: Beaverbrook Spa and Wellbeing
Beaverbrook is an exceptional employer that prioritises the growth and well-being of its employees, particularly in the luxurious setting of our spa. With a strong commitment to professional development, we offer a range of recognised qualifications and personal development support, alongside competitive salaries and generous discounts on various services. Our vibrant work culture fosters warmth, compassion, and fun, making it an ideal place for those passionate about health and wellness to thrive.
Contact Detail:
Beaverbrook Spa and Wellbeing Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Duty Manager in Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Beaverbrook. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their spa family.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem in a spa environment. We want to hear about your experiences, so be ready to share how you can bring that passion for health and wellness to the role.
✨Tip Number 3
Show off your customer service skills! Since delivering top-notch service is key, prepare to discuss how you've gone above and beyond for guests in the past. This will demonstrate your commitment to creating that warm and fun atmosphere at the spa.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show that you’re serious about joining their team.
We think you need these skills to ace Spa Duty Manager in Surrey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for health and wellness shine through. We want to see how your experience in a luxury spa environment has shaped your approach to customer service and team management.
Be Specific:Use specific examples from your past roles to demonstrate your leadership skills and problem-solving abilities. We love seeing how you've tackled challenges and led teams to success in a spa setting.
Attention to Detail:Make sure your application is polished and free of errors. Strong written skills are essential for this role, so take the time to proofread and ensure everything is clear and professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Spa Duty Manager position. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Beaverbrook Spa and Wellbeing
✨Know the Spa Inside Out
Before your interview, make sure you’re familiar with the spa’s services, ethos, and any unique offerings. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts, as this role requires strong leadership and management skills.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering top-notch customer service. Share stories that highlight your ability to create a warm and welcoming environment, as well as how you handle difficult situations with guests.
✨Dress the Part
Since this is a luxury spa environment, dress smartly and professionally for your interview. This shows that you understand the brand's image and are serious about the role.
