At a Glance
- Tasks: Lead and manage the spa team while ensuring top-notch customer service.
- Company: Join a luxury spa committed to health and wellness.
- Benefits: Competitive salary, discounts, personal development, and 28 days annual leave.
- Other info: Flexible hours, staff accommodation available, and a fun team culture.
- Why this job: Make a real impact in a vibrant spa environment with growth opportunities.
- Qualifications: Experience in luxury spas and strong leadership skills are essential.
The predicted salary is between 34994 - 34994 € per year.
As our Spa Duty Manager you will be responsible for leading and managing the spa team, as well as the day-to-day operations of the spa. You will be fully committed to delivering the highest quality of customer service, as well as professionally engaging with members and employees to create an environment of warmth, compassion and fun.
What you’ll be doing:
- Managing the day-to-day operation of the Spa, ensuring the Spa is run efficiently, profitably and smoothly.
- Leading, encouraging and supporting the team to deliver excellent standards of service.
- Maintaining an active presence in the Spa reception and other key areas.
- Ensuring the health and safety of guests and employees are paramount at all times.
- Providing tours for prospective members and selling membership packages.
Who you are:
- Experienced in a Luxury Spa environment is essential.
- Passionate about health and wellness, with experience working in a Holistic/Wellness environment.
- Strong leadership and management skills.
- A problem solver and confident in making decisions.
- Have strong attention to detail.
- Well-spoken and excellent written skills are essential.
Shift Pattern:
This position will consist of 40 hours per week. You will be flexible in working any 5 days out of 7, including weekends and bank holidays. The hours for this position will typically consist of 09:00-17:30, requiring some flexibility dependent upon business needs.
Salary: Up to £34,994 per annum dependent upon skills and experience, plus tronc and commission.
Benefits:
- Competitive salary
- Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
- Personal development support
- Wide range of recognised qualifications and development opportunities
- Discounted rates on Food & Beverage
- 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
- Pension
- Life Insurance
- Sick Pay
- Long Service Awards
- Cycle to work scheme
- Earn up to £600 through our recommend a friend scheme
- Uniforms
- Free parking
- And other local benefits
- Staff Accommodation Available
Spa Duty Manager in Leatherhead employer: Beaverbrook Spa and Wellbeing
Beaverbrook is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. As a Spa Duty Manager, you will thrive in a supportive environment that values your leadership skills and passion for health and wellness, while enjoying competitive benefits such as personal development support, discounts, and generous annual leave. Located in a stunning setting, Beaverbrook provides unique opportunities to engage with a dedicated team and create memorable experiences for guests.
Contact Detail:
Beaverbrook Spa and Wellbeing Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Duty Manager in Leatherhead
✨Tip Number 1
Get to know the spa scene! Visit local spas, chat with staff, and understand what makes a great experience. This will help you stand out in interviews by showing your passion for the industry.
✨Tip Number 2
Network like a pro! Connect with professionals in the wellness and spa industry on LinkedIn. Attend events or workshops to meet potential employers and learn about job openings before they’re advertised.
✨Tip Number 3
Show off your leadership skills! Prepare examples of how you've successfully managed teams or improved customer service in previous roles. This will demonstrate your capability to lead the spa team effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Beaverbrook.
We think you need these skills to ace Spa Duty Manager in Leatherhead
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for health and wellness shine through. We want to see that you genuinely care about creating a warm and inviting environment for our guests.
Highlight Your Experience:Make sure to detail your experience in a luxury spa environment. We’re looking for someone who has been in the trenches and knows what it takes to lead a team effectively.
Be Clear and Concise:Your written skills are essential, so keep your application clear and to the point. We appreciate well-structured responses that showcase your attention to detail without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Beaverbrook Spa and Wellbeing
✨Know Your Spa Inside Out
Before the interview, make sure you’re familiar with the spa's services, ethos, and any unique offerings. This will not only show your genuine interest but also help you answer questions about how you can enhance their operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated staff or resolved conflicts. This will demonstrate your capability to manage and inspire a team effectively.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering top-notch customer service. Share anecdotes that highlight your commitment to creating a warm and welcoming environment, as well as how you handle difficult situations with guests.
✨Dress the Part
Since this is a luxury spa position, your appearance matters. Dress smartly and professionally for the interview to reflect the high standards expected in the role. It shows respect for the company and the position you're applying for.
