At a Glance
- Tasks: Create unforgettable guest experiences as the first and last point of contact.
- Company: Join a beautiful hotel dedicated to enchanting moments for guests.
- Benefits: Competitive salary, discounts, personal development support, and 28 days annual leave.
- Other info: Flexible shifts, staff accommodation available, and excellent career growth opportunities.
- Why this job: Be part of a team that makes lasting impressions and builds connections.
- Qualifications: Smart, presentable, with good planning skills and ideally hotel experience.
The predicted salary is between 26437 - 26437 £ per year.
Do you love to provide an unforgettable and enchanting guest experience?
The Role
As our Receptionist you will be the first member of the team to meet our guests as they arrive at our beautiful hotel. You will help to create those enchanting moments which sets the tone for their visit, whether they have come for a dining experience or an overnight stay. You will also be the final person that they see, and your aim will be to give them a wonderful lasting impression that they will never forget. Our Receptionists will be on hand to help our guests in any way required during their visit, whether that’s booking a dinner reservation or getting around on the Estate.
The Person
Our successful Receptionist will be smart, presentable and able to build rapport with people from all walks of life. You will have good planning and organisational skills and ideally have previous experience within the hotel industry. You will have a charming, hands-on approach with a can-do attitude and your work ethic level will enable you to learn, in detail, the Estate’s products and offerings. It is preferable that the ideal candidate has experience using Opera Cloud.
Shift Pattern
The ideal candidate will be flexible, working any 5 days out of 7, especially during our busy period i.e. weekends. Working the following shifts: 07:00 – 15:00 or 15:00 – 23:00.
Salary: £26,437 per annum, plus tronc
Benefits
- Competitive salary
- Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
- Personal development support
- Wide range of recognised qualifications and development opportunities
- Discounted rates on Food & Beverage
- 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
- Pension
- Life Insurance
- Sick Pay
- Long Service Awards
- Cycle to work scheme
- Earn up to £600 through our recommend a friend scheme
- Uniforms
- Free parking
- And other local benefits
- Staff Accommodation Available
Hotel Receptionist in Leatherhead employer: Beaverbrook Front of House
Beaverbrook is an exceptional employer that prioritises the growth and development of its team members, offering a competitive salary alongside a wealth of benefits including discounts on various services and personal development support. Our vibrant work culture fosters a sense of community, ensuring that every employee feels valued and empowered to create unforgettable experiences for our guests. With opportunities for career advancement and a commitment to employee well-being, Beaverbrook stands out as a rewarding place to build a meaningful career in hospitality.
Contact Details:
Beaverbrook Front of House Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Leatherhead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Beaverbrook Front of House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Beaverbrook Front of House
Don't be shy about reaching out to Beaverbrook Front of House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Receptionist in Leatherhead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Beaverbrook Front of House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Beaverbrook Front of House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
