At Beaverbrook, our Duty Managers play a key role in ensuring every Member, Resident and Guest enjoys a seamless and personalised five‑star experience. Warm, intuitive and knowledgeable, you will be a visible presence across the Estate and confident in delivering exceptional service.
The Role
You will oversee Estate‑wide operations, supporting teams to deliver smooth daily service. With strong awareness of guest activity and business levels, you’ll manage:
- Guest movement, occupancy and VIP arrivals
- Spa, restaurant and event bookings
- Coordination between operational departments
You will build genuine rapport with guests and ensure they receive consistent recognition and service at every touchpoint.
The Person
We’re looking for someone who is:
- Professional, polished and people‑focused
- Calm, confident and proactive
- A strong communicator and multitasker
- Hands‑on with a positive, solutions‑driven approach
- Experienced in luxury hospitality in a supervisory or managerial role, is essential
- Familiar with, or eager to work to, LQA‑style standards
Shift Pattern
5 days out of 7, including weekends and bank holidays.
Shifts include 07:00–15:00, 10:00–18:30, or 14:30–23:00.
Salary
£35,000 per annum, plus tronc
Benefits
- Hospitality Rewards App discounts
- Development support and recognised qualifications
- Discounted F&B
- 28 days’ holiday (including bank holidays), rising annually for 5 years
- Pension, Life Insurance & Sick Pay
- Long Service Awards
- Cycle to Work Scheme
- Recommend‑a‑Friend bonus
- Uniform for some roles & free parking
Contact Details:
Beaverbrook Front of House Recruitment Team
