The Role
- Ensuring service is performed at a professional standard, at all times.
- Keeping employees well informed of restaurant goals, budgets and standards.
- Obtaining feedback from guests and sharing this with the Restaurant Management and Chefs, in order to improve service.
- To be consistently aware and promote all services offered at Beaverbrook.
- Ensuring the billing procedure is thorough and accurate for each guest.
The Person
- Great attention to detail, efficient and responsible, focused on guest-satisfaction and staff well-being.
- Ability to lead and motivate a small team to deliver a seamless, memorable guest experience.
- Immaculately presented with exceptional communication skills.
- Experience in a five-star establishment, in a similar role.
Shift Pattern
- 40 hour week, the ideal candidate will be flexible in working any 5 days out of 7.
- The typical hours for this position may consist of: 06:45-17:00, 11:30-22:00, 11:30-01:00 or 15:00-01:00, with some variation dependent upon business needs.
Salary: Up to £31,644.30 per annum including tronc.
Our Standards
Aligned with Leading Quality Assurance (LQA) expectations, you will act as a true ambassador for Beaverbrook. You’ll demonstrate emotional intelligence, professionalism, initiative, and pride in every guest interaction — ensuring service that is warm, intuitive and consistently excellent.
Benefits
As part of the Beaverbrook family, you’ll enjoy a wide range of benefits designed to support your wellbeing, development and long‑term career:
- Competitive salary
- Generous retail, gym and cinema discounts via the Hospitality Rewards App
- Ongoing personal development and access to recognised qualifications
- Discounted rates on Food & Beverage
- 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
- Pension & Life Insurance
- Sick Pay
- Long Service Awards
- Cycle to work scheme
- Recommend a Friend BonusUniforms provided for some roles
- Free parking
- Additional local benefits
Staff Accommodation Available
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Contact Detail:
Beaverbrook Food and Beverage Recruiting Team